Project Analyst

Overview

Manage project portfolio, reporting, and stakeholder engagement for cross‑functional initiatives.

Key Responsibilities

• project planning
• budget management
• kpi reporting
• risk management
• portfolio reporting
• governance oversight

Tasks

-Support creation, maintenance and execution of comprehensive project plans, schedules and budgets to ensure projects are delivered on approved budgets, timelines and scope -Drive projects through the applicable approval processes with the functional business unit(s), finance and leadership teams -Work with business and finance teams to review cost benefit analysis for solution concepts to support development of business cases that outline recommended solutions and delivery plans. -Balancing multiple projects with competing priorities -Partnering with colleagues to manage successful client outcomes -Synthesize complex ideas and data into actionable insights -Coordination of shared resources within the PDU -Manage cross-functional resources including dedicated and/or part-time team members, contractors, consultants and/or vendors -Support weekly, monthly and quarterly portfolio reporting to senior management -Develop and/or report on KPI success measurements on in-flight and post-launch projects to validate benefit realization -Build relationships with business partners to understand their business project needs and translate into tailored action plans including education, governance and support -Monitor and report on project portfolio status and individual initiative progress and provide suggestions for correction and/or improvement -Preparing presentations for key stakeholders in partnership with your team -Analyze process and tool integration for continuous improvement -Provide ongoing risk management, issue resolution and pipeline planning -Producing high quality deliverables to drive consistent results -Support annual and/or semi-annual budgeting process -Provide and facilitate governance and oversight to projects led by other business partners including education and/or assistance in creating key project artefacts and reports to provide consistent visibility to senior leadership

Requirements

• pmp
• ms project
• azure devops
• six sigma
• leadership
• business analysis

What You Bring

-Knowledge of, and demonstrated experience with, project management disciplines, processes and artefacts, including project plans, charter and scope documents, resource plans, business case studies, -Post-secondary degree in Business Management, Project Management, Engineering or equivalent work experience, with a focus on operational effectiveness and process efficiency. -Ability to lead teams of strong personalities from varying disciplines. -Candidate is flexible for regular short term and periodic longer-term travel to Reliance offices, branches and/or business partners across Canada and US. -Candidate is flexible to work hours required to meet the needs of the business during project deployments and/or periodic key times to support reporting and planning -Minimum 2 years + management or leadership experience -Command of MS Office, especially MS Project, PowerPoint and Excel -Experience integrating new project management software and/or tools. -Strong interpersonal and communication skills, both written and oral, with demonstrated expertise in interacting effectively with many levels of project stakeholders. -Concrete organizational skills and excellent time management with the ability to triage and prioritize your actions -Experience working with MS Project Enterprise and Azure DevOps. -Proven experience in business analysis, preferably in a customer service business. -PMI Project Designation, preferably PMP, PgMP, or PMOCP -Experience in working with outsourced development teams, vendors and implementers. -Analytical and creative problem-solving skills -Six Sigma certification would be beneficial but not required. -Minimum of 2-5 years’ experience working in a Project Management Office, Project Delivery Group or similar Project Management role or organization -Demonstrated experience leading workshops, assembling and conducting formal presentations, and facilitating consensus building and problem solving. -Strong work ethic and get-it-done-right mentality -Successfully meeting tight deadlines in a fast-paced environment -Candidate can work independently and/or in teams of varying size as required for various work assignments

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Benefits

-Career paths so you can advance in the company -The tools you need to succeed – including the tools for the job as well as training and development programs -Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential -A great benefits plan for you / your family

About Reliance Home Comfort

-Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S. -Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers. -Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance. -Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models. -Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements. -While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

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