Host

Overview

First point of contact greets guests, manages reservations, seating, and coordinates service.

Key Responsibilities

• reservation system
• seating coordination
• guest greeting
• waitlist management
• front‑back liaison
• host stand

Tasks

-Escort guests to their tables, ensuring a smooth and welcoming introduction to the dining experience. -Manage the reservation system (e.g., OpenTable, Resy) with accuracy and efficiency. -Keep servers and managers informed of table status, pacing, and any special requests. -Liaise between the front-of-house and back-of-house teams to support smooth operations. -Support the service team by helping with minimal tasks during peak hours (presenting menus, resetting tables, etc.) while maintaining host responsibilities -Communicate guest needs or concerns to management promptly and discreetly. -Coordinate seating to optimize flow, balance server sections, and maintain the highest level of guest satisfaction. -Assist with coat check, door service, or phone support as needed. -Provide menus, share information about the restaurant, and answer initial questions. -Track and manage waitlists, providing accurate wait-time estimates and offering thoughtful communication during delays. -Maintain cleanliness and presentation of the entrance, host stand, menus, and dining room as required. -Warmly greet guests upon arrival, exhibiting fine-dining-appropriate courtesy, tone, and demeanor.

Requirements

• guest preferences
• vip
• allergies
• professional appearance
• luxury standards

What You Bring

-Note and communicate guest preferences or special occasions (e.g., anniversaries, allergies, VIP guests). -Maintain a polished and professional appearance consistent with luxury hospitality standards.

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About Raines Company

-built a reputation for delivering high-quality construction projects. -specializes in a broad range of sectors, including commercial, residential, industrial, and infrastructure. -notable for its expertise in managing complex, large-scale developments with precision and efficiency. -delivered successful projects across various industries, with a focus on long-term client relationships. -commits to excellence, ensuring projects are completed on time and within budget. -diverse portfolio spans urban developments, utility infrastructure, and major residential communities.

Sector Specialisms

Security Clearance

-pre-employment background check required.