Office Manager

Overview

Manage office ops, schedule craftsmen, and handle customer sales/education.

Key Responsibilities

• dispatch software
• schedule coordination
• lead response
• logistics support
• customer calls
• paperwork

Tasks

-Returning customers calls as needed and following up with past customers -Assist in solving operational logistics to ensure a smooth customer journey -Respond to job leads in a timely manner -Coordinating the schedule for multiple craftsmen and projects -Utilizing our dispatching & schedule management software -Performing paperwork and filing duties

Requirements

• high school
• quickbooks
• sales
• customer service
• office management
• typing

What You Bring

-High school diploma or GED -Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus -Customer-facing experience, a plus -Solid typing skills; ten-key skills, a plus -Excellent office management skills -3-5 years of administrative or Sales Experience -Great multitasking and prioritization skills -Comfortable with sales -Strong customer service skills -Exceptional communication skills -QuickBooks Online or other accounting knowledge, a plus -Adaptive to technology

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Benefits

-Paid time off -Bonus based on performance -401(k) matching -401K Contributions -Competitive pay -Performance bonuses -Advancement and growth opportunities -Competitive salary

About Ace Handyman Services

-Founded to provide high-quality, dependable home improvement services, Ace Handyman Services quickly gained recognition as a reliable choice for homeowners seeking expert help with their maintenance and repairs. -The company thrives by focusing on essential home services, including carpentry, drywall repair, plumbing, electrical work, and other general handyman services. -Known for its skilled craftsmen, Ace Handyman Services blends professionalism with a personal touch, ensuring customers feel valued and their homes are well taken care of. -With a growing network of franchise locations across the country, Ace Handyman Services has become a trusted partner for both residential and commercial clients. -The company handles a variety of projects, ranging from minor repairs to large-scale renovations, with a team that offers flexible scheduling and transparent pricing. -Ace Handyman Services excels in its ability to cater to both everyday home improvement needs and specific, complex projects, ensuring exceptional craftsmanship with each job.

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