Receptionist - Electrical Service Company

Overview

Front‑desk receptionist handling calls, scheduling, and admin for an electrical service firm.

Key Responsibilities

• call logging
• admin support
• call scheduling
• phone support
• customer follow-up
• customer service

Tasks

Answer incoming phone calls with professionalism and warmth Schedule and manage service calls using scheduling software Assist with daily administrative tasks and customer follow-ups Make a difference in the lives of our customers every day Take detailed notes and maintain accurate call records -Take detailed notes and maintain accurate call records -Assist with daily administrative tasks and customer follow-ups -Schedule and manage service calls using scheduling software -Answer incoming phone calls with professionalism and warmth -Make a difference in the lives of our customers every day

Requirements

• bilingual
• service experience
• scheduling software
• multitasking
• customer service
• detail‑oriented

What You Bring

Able to multitask and stay calm under pressure Excellent customer service and communication skills Comfortable using basic scheduling or dispatch software Detail-oriented and organized — must take meticulous notes Bilingual (English/Spanish) is a plus, but not required Communicate clearly with customers and internal team members Prior experience with a service company preferred (HVAC, plumbing, electrical, etc.) -Bilingual (English/Spanish) is a plus, but not required -Prior experience with a service company preferred (HVAC, plumbing, electrical, etc.) -Comfortable using basic scheduling or dispatch software -Able to multitask and stay calm under pressure -Excellent customer service and communication skills -Communicate clearly with customers and internal team members -Detail-oriented and organized — must take meticulous notes

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Benefits

Supportive, team-focused environment Opportunities to grow with the company Receptionist – Electrical Service Company 📍 Location: Richardson Texas 🕒 Schedule: Full-Time Benefits: Health insurance plan with company-paid premiums, paid time off (PTO), life                                        insurance and 401k plan.  💲 Pay: Based on experience $19-$25 UTS is seeking a highly organized and customer-focused Receptionist to join our team! This front-line role is critical in helping our business run smoothly by managing service calls, scheduling technicians, and delivering outstanding customer service. W2 employee with benefits, PTO, health and life insurance, 401k -Supportive, team-focused environment -W2 employee with benefits, PTO, health and life insurance, 401k -Opportunities to grow with the company

About Uts Llc

-Founded by veterans repairing doors and windows, the company has expanded into a national service provider. -Originally focused on residential warranty repairs, the firm now manages service, repair, and installation of building products across the U.S. and Canada. -Operating on a coast-to-coast network, the company expanded into roofing and construction trades to meet rising demand. -Specialising in both commercial and residential projects, they handle everything from window fixes to full roof installs. -Known for rapid warranty backlog elimination, offering turn-key field services for manufacturers and distributors. -Technicians are rigorously trained, with in-house facilities and safety certifications to tackle challenging environments.

Sector Specialisms