Property Services Surveyor at Transport For London in London, England, United Kingdom

Company

Overview

2000

Year of establishment

The company was founded under London’s Mayor in 2000.

8,500 buses

Public transport fleet

Operates a large network of buses to support daily commuter needs.

580 km roads

Managed road network

Oversees one of the UK's most extensive road networks.

£7 bn revenue

Annual revenue figure

Generates significant revenue from fares, congestion charges, and grants.

Culture + Values

Environment + Sustainability

Net Zero by 2040

GHG emissions target

Committed to achieving net zero greenhouse gas emissions across the entire value chain by 2040.

90% Scope 1 & 2 Reduction

Emissions target 2030

Aims to reduce absolute Scope 1 and 2 emissions by 90% from the 2022 baseline by 2030.

2,000 Zero-Emission Buses

Bus fleet expansion

Currently operates over 2,000 zero-emission buses across Western Europe, with 107 fully zero-emission routes as of June 2025.

80% Fewer Pollution Exposures

Air quality improvement

Reduction in the number of people exposed to illegal pollution levels in deprived areas after ULEZ expansion.

Inclusion & Diversity

74% Agreement

Employee-Conversations

74% of staff agreed that the Conversation Matters coaching programme improved leader-employee conversations.

86% Goal Completion

Coaching Programme

The Conversation Matters coaching programme achieved an 86% goal completion rate and was awarded Best Coaching Programme in 2023.

77% Intuitive Experience

SAP SuccessFactors

77% of employees find the SAP SuccessFactors implementation intuitive, supporting automated performance and succession processes.

4% Recruitment Increase

Internal Recruitment

A 4% increase in internal recruitment and a 3.7% rise in employee engagement post-pandemic.

21% Reporting Increase

Sexual Harassment

Project Guardian led to a 21% increase in reporting sexual harassment incidents in 2014.

£2.5M Training Contract

DEI Training

A four-year DEI training contract worth up to £2.5 million was awarded across TfL and partner public bodies.

Articles

Experience London blog

Made by TfL blog

Mind the Gap: The Official TfL Podcast

Experience London (visitor info)