Manager of Continuous Improvement and Change Management

Overview

Lead enterprise-wide continuous improvement and change management initiatives.

Key Responsibilities

• continuous improvement
• change management
• six sigma
• performance metrics
• strategic projects
• stakeholder engagement

Tasks

-Develop and execute a comprehensive Continuous Improvement and Change Management strategy aligned with business transformation goals. -Facilitate workshops, training sessions, and coaching to build CI capabilities across the organization. -Partner with senior leaders to embed CI and change principles across departments, promoting ownership and accountability. -Ensure alignment of CI initiatives with customer experience, employee engagement, and business outcomes. -Oversee strategic projects, ensuring delivery of measurable outcomes and alignment with organizational priorities. -Champion change adoption through effective communication, stakeholder engagement, and resistance management. -Establish performance metrics and reporting mechanisms, in collaboration with the Strategic/Business Intelligence team to track progress and impact of CI initiatives. -Lead, mentor, and grow a team of CI Practitioners and Change Managers, fostering a collaborative and high-performance culture. -Utilize Lean Six Sigma tools to identify inefficiencies, reduce waste, and improve processes.

Requirements

• leadership
• mba
• lean six sigma
• continuous improvement
• transformation
• strategic thinking

What You Bring

-Ability to influence and lead cross-functional teams in a dynamic environment. -Bachelor’s degree in business, Engineering, or related field; MBA preferred. -Experience in developing and implementing enterprise-wide transformation initiatives. -Certifications: Lean Six Sigma (Black Belt preferred), Prosci or equivalent. -10+ years of experience in Continuous Improvement, Change Management, or Business Transformation. -Proven leadership experience in building and scaling CI functions. -Strong strategic thinking, communication, and stakeholder engagement skills.

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About Summit Utilities, Inc.

-Owns and operates subsidiaries across Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. -Typically builds and installs gas distribution systems to support local economic growth. -Financially backed by a major infrastructure investment fund. -Recent expansions include strategic acquisitions and opening a new office. -Recognized with emergency response honors for tornado and wildfire efforts.

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