Warranty Manager

Overview

Manage post-closing warranty walks, coordinate repairs, and ensure quality for homeowners.

Key Responsibilities

• warranty walks
• trade coordination
• client communication
• standards compliance
• budget management
• customer experience

Tasks

Successfully deliver an exceptional customer experience when working with clients on post-closing warranty related items. Warranty Managers will perform two walks with clients to ensure the is properly constructed via the structural and cosmetic finishes. -Perform timely warranty walks with homeowners -Maintain a clean working environment with Trade Partners -Coordinate and communicate warranty work with Trade Partners -Maintain weekly correspondence with homeowners regarding scheduling, project expectations, etc. -Develop comprehensive understanding of Old Town and BAGI standards, client specifications, etc. -Ensure budgets, change orders and specs are followed to completion

Requirements

• driver’s license
• carpentry
• microsoft office
• buildertrend
• 3+ years
• self-starter

What You Bring

The Warranty Manager will maintain the integrity of Old Town in all aspects. All responsibilities performed require extensive knowledge and understanding of all Old Town’s mission, values and residential properties. Candidate will possess an entrepreneurial work ethic and be able to work collaboratively with other Old Town team members. -Self-starter who can work well both as a part of a team and independently -Must have a valid Driver’s License and clean driving record -Ability to use tools and perform small carpentry / punch work -Clear written and verbal communication skills -Working knowledge of Microsoft Office and BuilderTrend preferred. -3+ years of residential construction or highly relevant experience

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About Old Town Design Group

-Founded with a vision to transform the built environment, Old Town Design Group blends creative design with technical expertise. -The company specializes in architecture and engineering, creating spaces that are both functional and inspiring. -From residential neighborhoods to large-scale commercial projects, Old Town Design Group’s portfolio showcases a wide range of capabilities. -Their projects span multiple industries, with a focus on residential, commercial, and industrial sectors, as well as complex infrastructure and civil work. -A standout project includes a cutting-edge commercial campus that combines sustainability with modern design principles. -With a deep commitment to innovation, the firm regularly integrates the latest technologies in design and construction to deliver high-quality results.

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