Community Leasing Associate

Overview

Leasing associate handling sales, customer service, and property operations.

Key Responsibilities

• yardi software
• lease management
• social media
• customer service
• sales targets
• market research

Tasks

-Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. -Complete marketing/advertising tasks including updating social media sites. -Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents. -Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems. -Determine the customer’s needs, resolve and/or escalate to a higher level as permitted. -Use Yardi accounting software manage the leasing process. -Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates. -Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process. -Maintain knowledge about local market conditions; shop local competition.

Requirements

• microsoft office
• high school
• yardi
• sales
• customer service
• driver's license

What You Bring

-Experience using Microsoft platform including Outlook, Word, Excel required -Professional verbal and written communication skills required -High school diploma or equivalent required. -Ability to work a flexible schedule to include weekends, evenings, and some holidays. -Knowledge of tax credit, fair housing, and trade practices a plus. -Ability to close a sale is highly preferred -Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships. -Minimum of one year experience in a customer service, sales or retail position required -Experience using Yardi or other related property management accounting software a plus. -Experience or knowledge in leasing or real estate a plus. -Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel. -Valid driver's license is required.

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Benefits

-Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) -Matched 401(k) -Life insurance -Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. -Flexible spending account -Medical, dental & vision insurance

About Fairfield Residential

-Founded with a vision to create exceptional residential communities across the country. -Specializes in real estate investment, development, and property management with a focus on residential properties. -Has a strong presence in the U.S. real estate market, operating in numerous key urban and suburban locations. -Acquires and develops multifamily residential properties, ensuring high standards of design and quality. -Over the years, has become known for creating livable, sustainable communities that enrich the lives of their residents. -Recent projects include modern residential buildings that cater to diverse lifestyles, offering luxury amenities. -Partners with leading financial institutions to fund and manage a diverse portfolio of properties. -Stands out for its innovative approach to urban living, with a keen eye on community integration and sustainability.

Sector Specialisms