Streetworks Faults Administrator (9-Month FTC)

Overview

Coordinate and manage streetworks fault handling, logging, communication and compliance.

Key Responsibilities

• fault log
• work instructions
• works management
• cad submissions
• safety compliance
• permit management

Tasks

-Share job details with the right teams through group messaging, ensuring everyone ahs the information they need to act quickly -Pull together fault log updates into reinstatement sheets (RIFs) and upload accurate work instructions to our Works Management system by set deadlines -Work with the Faults Manager to make sure all onsite teams are recorded correctly, ensuring the Master Faults Log is always accurate and payments can be claimed -Keep all records, spreadsheets, and reports fully updated and accurate to support performance monitoring and client reporting -Act as first point of contact for emergency fault calls, making sure every issue is logged, planned, and communicated clearly -Handle app submissions, photos and CAD drawings, making sure everything is logged correctly, attached to the right jobs, and shared with the clients or operations teams as needed -Check that all faults from the previous day have corresponding work instructions, chasing where necessary to keep reporting accurate and up to date -Monitor site compliance with Streetworks and Roadworks safety requirements, flagging any issues to supervisors and team leaders -Review and confirm permit dates, working closely with clients to resolve any issues in line with Streetworks SLA requirements -Join performance meetings with your manager to review progress, share feedback, and raise any issues

Requirements

• microsoft office
• admin experience
• problem solving
• communication
• gcses
• organised

What You Bring

-A comprehensive knowledge of Microsoft Office software, especially Word, PowerPoint, and Excel -Previous administrative experience is preferred but not essential -Proactive problem-solver -Strong communicator -GCSEs Grade 4-9 or equivalent -Calm under pressure -Highly organised and detail-orientated

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About Doocey Group

-Delivering complex, large-scale projects in infrastructure and construction. -From roads and bridges to utilities and water management, shaping urban landscapes. -Completing projects safely, on time, and within budget, backed by extensive expertise. -Specializing in heavy civil works and intricate infrastructure systems. -Innovative approach combining technology and practical engineering solutions.

Sector Specialisms