Resident Manager

Overview

Manage single-family home portfolio, ensuring resident experience, leases, and compliance.

Key Responsibilities

• collections
• resident support
• reconciliation
• eviction hearings
• lease renewals
• portfolio management

Tasks

Resident Manager to oversee a portfolio of single-family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle. -Implement collection strategies to minimize evictions and delinquencies. -Respond promptly and professionally to resident inquiries, striving for swift resolution. -Foster positive relationships with residents in your assigned portfolio. -Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws. -Adhere to all organizational systems, programs, training, policies, and procedures. -Represent the company at eviction hearings and monitor HOA compliance. -Drive lease renewals and execute new leases within the market.

Requirements

• real estate
• microsoft office
• 3 years
• property software
• bachelor’s degree
• tenant management

What You Bring

Are you passionate about real estate and property management? We’re seeking a dedicated -Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management. -Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required. -Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred. -Valid driver’s license required. -Excellent verbal and written communication skills. -Experience with property management software a plus. -High School Diploma/GED required. -Strong tenant relationship management and negotiation skills. -Bachelor’s degree in real estate, finance, business management, or a related field preferred.

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Benefits

Additional Compensation This position is eligible to receive quarterly bonus payments. The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

About Amh

-Founded with a vision to redefine living spaces, this company has grown into a multifaceted real estate powerhouse. -From residential communities to complex commercial developments, the company has a proven track record of delivering high-quality spaces. -The company specializes in designing, building, and managing properties that cater to a diverse range of industries and needs. -Known for their commitment to creating functional and sustainable developments, their portfolio spans various sectors, including residential, commercial, and industrial. -They have played a pivotal role in revitalizing urban landscapes with innovative projects that blend design, functionality, and sustainability. -The company’s strength lies in its holistic approach, managing the entire lifecycle of a property from conception to long-term management. -Distinct for their attention to detail and customer-centric approach, they have earned a reputation for excellence in the real estate industry. -As a forward-thinking company, they continually adapt to market changes and trends, staying ahead with cutting-edge developments and solutions.

Sector Specialisms