Business Development Representative Manager

Description

You will report to the CRO and lead a team of 8 outbound BDRs. Your role is to build a confident, high energy team that creates pipeline through great prospecting. You will partner with RevOps to build smart target lists that keep us focused on our ICP, and you will leverage tech, AI, and data to refine our playbook so reps spend more time selling. You stay in the weeds with the team, coach daily, build momentum, and help everyone win together.

• Strategy Development & Execution: Design and implement outbound prospecting strategies that align with the company’s sales and marketing goals, targeting the right industries and buyer personas.
• Hiring & Onboarding: Participate in hiring and onboarding of new BDRs, ensuring they are set up for success and integrated into the team effectively.
• Performance Tracking & Reporting: Monitor the performance of the BDR team using KPIs and CRM tools, providing regular feedback, reporting on team metrics, and identifying areas for improvement.
• Lead Qualification & Handoff: Oversee lead qualification to ensure high-quality prospects are passed to the sales team, optimizing conversion rates and pipeline health.
• Innovation: take part in projects around automation, new billing systems, and AI-driven process optimization.
• Process Optimization: Continuously refine and improve outbound processes, tools, and team workflows to increase efficiency and lead quality.
• Team Leadership & Management: Lead, mentor, and manage the BDR team to ensure they meet their individual and team-level KPIs, including outreach, meetings booked, and qualified leads.
• Coaching & Development: Provide regular 1:1 coaching sessions to improve prospecting techniques, communication, and qualification skills. Foster a culture of continuous learning and development within the team.
• Cross-functional Collaboration: Work closely with marketing and sales teams to align on campaign strategies, messaging, and lead handoff processes. Ensure smooth collaboration and communication across departments.

Requirements

• Scaling our prospecting capacity through AI and automation. We have a well-oiled outbound machine that has driven strong growth for the past 10 years. We need to keep increasing capacity and modernize our tech and processes with profitability in mind
• Experience managing cross-functional initiatives between sales and marketing teams
• Proven experience in managing Sales teams
• Addicted to outbound, does not wait for inbound or marketing leads to come in, not afraid of picking up the phone
• Sales expertise
• Proven track record in leading and developing a team
• Data-driven and analytical, with strong reporting and forecasting skills
• Decisive and confident in judgment
• Analytical and metrics first, then a sales coach
• Analytical / data-informed
• Familiarity with key sales methodologies (e.g., Challenger Sales, Solution Selling, or SPIN Selling)
• Customer focused
• Management maturity / courage
• Can handle a high volume and high velocity outbound machine in the mid-market range ($5–50k ARR)
• Bilingual English-French an asset

Benefits

• Growth: join a financially solid, scaling company with global reach and opportunities for advancement.
• Balance: 4+ weeks of paid vacation minimum a year, health benefits starting day 1, and a people-first culture.
• Community: work from our bright new office in the Plateau-Mont-Royal, a lively, creative neighbourhood buzzing with energy (and bees). We function on an hybrid model: Mondays-Wednesdays-Thursdays is the opportunity to connect in person.

Training + Development

Interview process

Visa Sponsorship

Security clearance