Porter

Overview

Maintain lobby cleanliness, assist staff, handle reception tasks, ensure safety.

Key Responsibilities

• room setup
• reception
• safety signage
• customer service
• cleaning
• decision making

Tasks

-Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture -Handling certain reception duties, such as booking theatre tickets or making restaurant reservations -Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints -Responding to customer requests where required -Assisting in keeping the lobby and other public areas clean and tidy -Take initiative and make decisions that are right for our customers

Requirements

• customer care
• adaptability
• timekeeping
• communication
• pressure

What You Bring

-Have experience delivering high quality customer care -Be adaptable and easily embrace changing priorities -Demonstrate exceptional timekeeping and reliability -Be a brilliant communicator and easily build relationships -Possess the ability to work under pressure

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