Part-time Housekeeper – 20 hours/week

Overview

Part-time housekeeper ensuring cleanliness of community areas and resident rooms

Key Responsibilities

• stock management
• litter pick
• flush downs
• cleaning standards
• maintenance logging
• resident queries

Tasks

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience. -Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them. -Maintain and manage agreed stock levels, organised appropriately to avoid any damaged linen. -Cleans the reception, offices, common spaces and restrooms. -Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others. -Ad hoc requests to address Resident concerns or queries Maintains an appropriate inventory of cleaning supplies and informs the appropriate supervisor when a re-order is necessary. -Carries out a full litter pick daily to all external areas in the community. -Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies. -Checks on a daily basis all amenity areas and cleans where required. -Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality. -Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. -Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal. -Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor. -Maintaining agreed cleaning standards within designated resident rooms, including but not limited to, kitchens and bathrooms, vacuuming carpets, sweeping and mopping floors, dusting and polishing furniture, and emptying trash containers. You may also be asked to change bed linen, make beds, replace used towels, and restock bathroom supplies like shampoo and soap, if required. -Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.

Requirements

• problem solving
• autonomy
• customer service
• integrity
• teamwork
• service orientation

What You Bring

You should Demonstrated the ability to solve problems in various practical situations while adhering to standardized procedures showcases strong attention to detail and flexibility in a changing environment. Proven capacity to work autonomously, using initiative as needed, and effectively interact with residents, clients, and team members highlights proficiency in customer service and interpersonal communication. Upholding integrity by adhering to the highest ethical standards and showing honesty and humility, while maintaining accountability for actions and results, reflects a commitment to professionalism. Presenting a positive, dignified image and working collaboratively with others to achieve goals emphasizes teamwork. Prioritizing service by dedicating time, knowledge, and experience to meet the needs of customers, community, and team members underscores a strong service orientation.

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Benefits

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar (International)

-Operates in nearly 250 cities across North America, Europe, South America, and Asia-Pacific. -Vertically integrated model spans multifamily apartments, student residences, senior living, single-family rentals, and logistics-linked housing. -Milestones include acquiring landmark portfolios like Monogram Residential Trust in 2017 and EdR student housing in 2018. -Internationally, it launched student-living brands in London and upscale communities in China, Australia, and Chile. -Pioneered modular apartment construction in the U.S., building hundreds of units more efficiently.

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