Senior User Experience (UX) Products and Applications Designer

Overview

Designs and optimizes user experiences for SRP products and applications.

Key Responsibilities

• prototyping
• wireframes
• user research
• technical support
• sdlc
• ui/ux coaching

Tasks

-Translates user research insights into stories, and partners with development team members to prioritize and deliver them. -Applies approved Software Development Life Cycle methodologies and source code management best practices to ensure delivery of quality solutions. -Designs, develops, tests, and deploys solutions to address critical user pain points and opportunities to increase efficiency. -Develops and communicates design ideas through prototypes, wireframes, user flows, and other design deliverables. -Troubleshoots and resolves issues with existing solutions and provides technical support to end-users. -Applies user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback. -Ensures applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences. -Collects and analyzes user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing. -Develops a deep understanding and documentation of customer journeys, personas, and segmentation. -Communicates UX strategy and designs to internal and external stakeholders to build consensus and conveys the impact of design decisions on user, customer, and business outcomes. -Helps promote standard methodologies in design, usability, and accessibility across the company -Uses and coaches others on UI/UX tools, techniques, and best practices.

Requirements

• user research
• customer journey
• technical support
• prototyping
• ui/ux tools
• 5+ years

What You Bring

-Strong skills in collecting and analyzing user behaviors and needs through qualitative and quantitative research (interviews, field studies, surveys, digital experience monitoring, usability testing). -Deep understanding of customer journeys, personas, and segmentation. -Proficiency in troubleshooting and resolving issues with existing solutions; providing technical support to end-users. -Skill in developing and communicating design ideas through prototypes, wireframes, user flows, and other deliverables. -Proficient in using and coaching others on UI/UX tools, techniques, and best practices. -For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years). -Adaptability and willingness to learn new skills, technologies, and frameworks. -Ability to design, develop, test, and deploy solutions that address critical user pain points and drive efficiency.

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Benefits

-401(k) plan with employer matching -Wellness programs (including access to a recreation and fitness facility) -Parental leave (up to 4 weeks) and adoption assistance -Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave) -Tuition assistance for both undergraduate and graduate programs -10 Employee Resource Groups for career development, community service, and networking -Available your first day: Medical, vision, dental, and life insurance -Pension Plan (at no cost to the employee) -Short and long-term disability plans

About Salt River Project

-It operates a vast network of reservoirs, canals, and power plants, meeting the needs of millions of people. -The company is a leader in sustainable water resource management, ensuring reliable water delivery for agriculture, municipalities, and industries. -Salt River Project's power division generates electricity through a combination of solar, hydroelectric, and natural gas resources. -Noteworthy for its cutting-edge solar energy initiatives, SRP is expanding its renewable energy infrastructure to meet growing demand. -The company regularly undertakes large-scale projects to modernize its water and energy infrastructure to improve system efficiency and environmental sustainability. -As a provider of essential services, SRP is deeply integrated into the region's growth, supporting both residential and commercial development. -SRP also plays a key role in preserving the region’s natural resources, balancing growth with environmental stewardship.

Sector Specialisms

Visa Sponsorship

-srp does not sponsor h1b visas, opt, or other employment-related visas.