Leasing Agent

Overview

Leasing Agent handles leasing, marketing, and resident relations for student housing.

Key Responsibilities

• service management
• market monitoring
• lease processing
• property tours
• policy compliance
• community outreach

Tasks

-Manage service requests, plan resident functions, and maintain accurate commission records. -Update reports, monitor market conditions, and provide insights for community improvements. -Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed. -Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment. -Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits. -Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs. -Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team. -Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects. -Assist with lease renewals, accept rental payments, and support marketing and sales efforts. -Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings. -Participate in outreach marketing, maintain community appearance, and enforce policies and procedures. -Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.

Requirements

• high school
• realpage
• entrata
• carbon literacy
• customer service
• interpersonal

What You Bring

-High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related experience -Property management software, RealPage, Entrata or like systems -Carbon Literacy Certification or willingness to undertake training -Relevant experience working at a property, even better at a university/college -Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests -Strong interpersonal and communication skills, including the ability to build and maintain quality relationships

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Benefits

-Competitive salary of $14 - $16 / hour -401k + 4% employer matching -Paid volunteer time -Paid wellness time -Three weeks of PTO -Generous benefits package! Including health, dental and vision. -Parental Leave -Company paid STD, LTD and Life insurance -Paid Yuday -11 paid Holidays

About Yugo

-Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability. -Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities. -Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector. -A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.

Sector Specialisms