Technical Sales and Field Service Engineer

Overview

Technical sales engineer providing engineering, sales, and field service for ventilation products.

Key Responsibilities

• process improvement
• project management
• technical support
• application engineering
• sales support
• product training

Tasks

-Continuously evaluate and improve processes as well as the customer experience. -Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers. -Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. -Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. -Research and develop new business opportunities with new and existing users. -Daily tasks include inside sales support, application engineering and outside sales. -Service and technical support of existing equipment -Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs. -Mission: to provide the highest quality products and service to our users at the lowest possible price -Outside sales meetings and calls to build relationships with existing and new customers -Work directly with Engineers, Contractors, End Users, and Food Service Dealers. -Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, organizing presentations, and product demos.

Requirements

• fe exam
• problem solving
• customer service
• travel
• computer skills
• technical degree

What You Bring

-If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire -Problem solving with a passion for continuous learning -Top notch customer service and willingness to go above and beyond to serve the customer. -Willing to travel for various training opportunities -Excellent computer, organizational and communication/presentation skills -Strong desire to interface with the customer -0-5 years experience -4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred

People Also Searched For

Benefits

-Relocation assistance -Flexible spending account (FSA) -Tuition reimbursement, including for Professional Engineering (PE) License -Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos -Paid time off (PTO) based upon tenure -Disability & life insurance based upon election of medical insurance -Paid holidays -Medical, dental and vision insurance -401k with employer match

About Captiveaire Systems

-It designs and produces integrated packages: hoods, fans, DOAS/HVAC, fire suppression, grease ducts, filters and controls. -Backed by six U.S. plants and over 100 North American sales offices, it delivers fast, reliable service nationwide. -Typical projects range from standalone restaurants to large chains, schools, military facilities and correctional institutions. -Recent unusual efforts include establishing an HVAC R&D hub in St. George, Utah and launching smart units with cellular controls. -Its DOAS systems have earned praise from engineers for performance, though some note trade-offs versus legacy HVAC brands.

Sector Specialisms

Visa Sponsorship

-no sponsorship for employment visas will be provided.