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Onboarding Manager

Leaf Home

The Role

Overview

Lead end-to-end onboarding for new hires and contractors, ensuring smooth transition.

Key Responsibilities

  • onboarding
  • process design
  • kpi reporting
  • document audit
  • orientation design
  • stakeholder collaboration

Tasks

-Participate in projects related to recruiting process and technology, onboarding, etc. -Identify and design innovative and efficient solutions to improve our relationship with employees and third-party contractors and their experience throughout their full lifecycle -Present onboarding progress and/or KPIs to key business unit leaders on regular basis -Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. -Audit/Review existing W2/1099 onboarding documents consistently (Policies, Handbooks, COIs, Workers Comp, Exemptions etc.) -Work with hiring managers to ensure readiness for new employees first day -Lead Onboarding team to ensure efficient onboarding of new employees and 1099 contractors -Design and lead orientation program for new employees and hiring managers -Collaborate with IT, HRIS, TA, L&D to identify onboarding challenges and process improvement -Provide additional support after new hires complete orientation program including established check-in milestones -Driving end to end new hire and independent contractor onboarding lifecycles setting people up for success through communication/educational campaigns, efficient onboarding processes, and programs to infuse company knowledge into their roles. -Identify Onboarding gaps through surveys and new hire focus groups along with setting key checkpoints in the worker lifecycle

Requirements

  • program management
  • employee onboarding
  • 5+ years
  • bachelor's
  • communication
  • problem solving

What You Bring

-Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. -Experience designing and executing an end-to-end employee onboarding process to improve engagement, satisfaction, and efficiency -Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®. -Prior experience in program management to build and scale enterprise onboarding programs -Prior experience in public company environment and associated compliance/audit requirements -Prior management experience -Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. -Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. -Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction. -Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). -Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. -Occasional overnight travel required. -5+ years of relevant experience in employee onboarding within human resources or talent acquisition at enterprise level -Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. -Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. -Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization. -Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.

Benefits

-Industry-leading compensation package -Indoor work in a climate-controlled environment. -Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs -Childcare benefits to support families -Endless opportunity for growth and advancement. Just ask our current employees! -Job security – we have locations throughout the U.S. and Canada, and we’re not done growing! -Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling. -Gym membership compensation – your insurance will help cover the cost of your gym membership! -Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment -Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions. -401k Savings Plan -Competitive Medical, Dental, and Vision benefits -Normal Office Environment -Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love. -Veterans' resources available to help transitioning service members find a new rhythm.

The Company

About Leaf Home

-offering industry-leading products -With a focus on gutter protection, windows, and energy-efficient solutions, serves homeowners across the U.S. -specializes in creating products that enhance homes and protect them from weather-related damage -Typical projects involve installing seamless gutters, leaf guards, and energy-efficient windows, with an emphasis on long-lasting solutions -has expanded rapidly, growing from a small startup to a nationally recognized name in the home improvement industry -committed to making homeownership easier by providing innovative solutions backed by excellent customer service

Sector Specialisms

Gutter Protection

Bathroom Safety Upgrades

Stairlifts

Cabinet Refacing

Decking

Window Replacement

Door Replacement

Water Solutions

Safety Solutions

Home Enhancements

Visa Sponsorship

-must be authorized to work without visa sponsorship (e.g., no h1b).