Operations Consultant

Overview

Enhance outsourced service operations via governance, KPIs, risk, and stakeholder collaboration.

Key Responsibilities

• process improvement
• risk management
• performance reporting
• governance
• analysis
• stakeholder management

Tasks

-Process Improvement – Identify opportunities to streamline business processes and increase efficiency, bringing innovation and continuous improvement to service delivery, and ensuring that client objectives are met. -Risk and Issue Management – Identify potential risks and arising issues, analyzing their impact and ensuring the implementation of controls to manage them. -Performance Monitoring and Reporting - Develop and monitor key performance indicators (KPIs) to measure success and impact of project. Prepare and conduct executive-level reports, workshops and presentations to keep stakeholders informed and engaged. -Governance & Operations– Support in developing governance programmes and operations plans to ensure operations are running efficiently, meeting the programmes and contractual requirements while also ensuring enhanced performance year on year. -Expertise -Develop into a Subject Matter Expert delivering analysis, identifying changes in performance / customer trends and collaborating in solution delivery. -Stakeholder Management – Collaborate with Arup workstream leads, clients and stakeholders to ensure effective governance and operations fostering a culture of collaboration.

Requirements

• communication
• leadership
• it
• digital
• management degree
• operations

What You Bring

-Excellent communication and stakeholder management skills, with an aspiration to lead and inspire teams. -Excellent IT skills and track record in learning and applying a variety of digital skills. -Maximising impact and delivering measurable success at every stage of operations. -A third level qualification in a relevant field of management (such as operations, project), business (such as business analytics, processes, information systems), or engineering. Other qualifications relevant to the job description will also be considered. -A minimum of 4 years’ experience in operations management and service delivery.

People Also Searched For

Benefits

-Financial Well-being & Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme. -Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations. -Wellbeing and Culture: At Arup we are committed to fostering a healthy working culture by offering a range of health and wellbeing benefits, including health insurance, flexible working schemes, wellness programmes and an Employee Assistance Programme. -Professional Growth & Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.

About Arup

-Specializing in infrastructure, architecture, engineering, and urban planning. -Portfolio spans globally recognized projects, from landmark buildings to major transportation systems. -Engineers, designers, and planners deliver cutting-edge, innovative solutions that anticipate future needs. -Key projects include the Sydney Opera House, Crossrail in London, and the Eden Project in the UK. -Collaborative approach integrates diverse disciplines to create solutions that drive progress and innovation. -A global leader in engineering consultancy with a unique culture prioritizing creativity and client-centered solutions.

Sector Specialisms