Key Account Manager

Overview

Drive SaaS sales and manage key real estate agency accounts in Brisbane.

Key Responsibilities

• client service
• solution selling
• account management
• revenue growth
• market feedback
• business development

Tasks

-Provide world class customer service by efficiently resolving client queries and operational/account issues. -Get to know our key clients' businesses intimately through close collaboration and maintaining strong partnerships. -Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals. -Improve outcomes for clients by solution-selling across Domain's portfolio of products. -Oversee all aspects of the sales cycle - from first meetings and demonstrations, building a business case and contract execution, through to reporting on account performance. -Present Domain insights to key stakeholders and attend customer events / sales meetings. -Work overseas once per year for up to 20 days. -Continually provide feedback on market conditions such as competitive activities (sales tactics and marketing initiatives), as well as potential barriers and opportunities. -Drive revenue and relationship growth, manage product adoption and increase brand loyalty. -Expand your knowledge to become an industry expert on tech solutions for the Residential Real Estate space. -Building relationships / selling to Enterprise customers (highly preferred). -Strategise and implement business growth initiatives.

Requirements

• saas
• business degree
• b2b selling
• negotiation
• public speaking
• storytelling

What You Bring

-Confident with public speaking and presenting in person to client sales teams and decision-makers. -Proven success in B2B consultative selling to key accounts. -Experience crafting custom product solutions or bundles that address specific client needs. -Ability to drive and meet clients predominantly across the Brisbane region -Experience or certifications in Saas, Digital Media and/or Real Estate -Ability to communicate ROI and business impact through compelling storytelling, and making technical concepts easy to understand. -Bachelors degree in Business, marketing or Commerce. -Bachelors degree or equivalent from an accredited university. -Ability to negotiate large complex deals and handle objections, driving win-win outcomes and lasting partnerships.

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Benefits

Ideal for a self-starter mindset, you'll enjoy a great deal of independence in running a territory as your own business, bring your own stamp with new ideas and best practices, and work towards long term career development across Sales Leadership, or other areas of interest such as Solutions & Implementations. -Regular social events including our famous Innovation Days and annual BBQ! -Work from home flexibility - 3 days in the office per week. -Leadership development programs, LinkedIn Learning and more. -Digital / SaaS solution sales to our top residential Real Estate agency clients. -Up to 20 weeks paid parental leave for primary carers. -Hybrid working, social teams & and career pathways across Sales & Solutions.

About Domain

-Transformed from a print brand into an online real-estate powerhouse. -Launched domain.com.au and expanded to include commercialrealestate.com.au, allhomes.com.au, Pricefinder, and CRM tools. -Publicly listed on the Australian Securities Exchange in November 2017, raising its profile and capital. -Serves home-buyers, sellers, tenants, and real-estate agents with listings, market insights, brokerage, loans, and utilities tools.

Sector Specialisms