Team Leader

Overview

Lead site security team, manage incidents, ensure compliance, train staff.

Key Responsibilities

• security systems
• incident management
• risk assessment
• audit procedures
• vetting process
• investigation reporting

Tasks

-Ensure that the correct security systems and procedures are used appropriately -Regularly audit administrative, health and safety and quality procedures -Provide support to staff who have welfare requirements -Support the vetting process to ensure that all site protection officers assigned to you comply with BS7858 and SC clearance requirements -Support site training and exercising activities where required -Take detailed notes of all disciplinary actions taken against employees, making sure that such matters are first referred Mitie operational management and HR -Is a team player and works with colleagues to ensure high levels of protection are always delivered -Engage in effective communication with the client, Mitie Operations Manager, and National Security Coordinator, and other stakeholders as required -Take responsibility for the team's personal and professional development, by engaging with the appropriate Mitie stakeholders to arrange team training and personal development planning -Manage security and emergency incidents -Constantly assess the risks to the client and company stakeholders, taking appropriate mitigation measures -In conjunction with the Mitie Management team, monitor the performance of SPOs, conduct annual appraisals in line with company policy, and develop personal development plan for all team members -Where required, the TL will conduct and contribute to investigations, writing respective reports for the client and Mitie operational management -Lead the implementation of customer corporate policies and codes of practice -Make sure that all security officers are aware of the latest training initiatives and are given the opportunity for both personal and professional development -Manage the staff on site to ensure that the operational delivery of the service is maintained to a high standard and to the complete satisfaction of the client -Support and implement customer corporate policies -Leading the Site Protection Team in all matters, reporting to senior security management

Requirements

• driving licence
• first aid
• sc clearance
• microsoft word
• microsoft excel
• sia license

What You Bring

-Holder of full UK Driving Licence (preferable) -Ability to deal with and control an emergency -Physically fit – A competency-based assessment is a compulsory requirement for this role and must be completed by all officers -Holder of a 3-Day HSE first aid certificate (minimum 1 day, applicant must be able to supply a certificate) (preferred) -Ability to be screened to SC Level – or have a current SC clearance -Strong interpersonal skills -Has the ability to listen and demonstrate creative thinking skills -Either sole or dual British nationality to comply with the client's IPSA accreditation (compulsory) -Supervisory/leadership skills, ability to influence, motivate and liaise with others -Demonstrate understating of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act -Previous experience as a Security Officer working in a high-profile blue-chip client environment. (preferred) -Has held a previous supervisory position within a similar high-profile blue-chip client environment. (preferred) -A good written and verbal communicator -Remains calm under pressure -Hold a full UK Driving Licence (preferable). A need to visit other client sites is required. -Microsoft Word – Intermediate -Knowledge of and ability to use computer systems -Ability to work within established procedures and to contribute positively to any improvements -Dual nationality will be considered on a case-by-case basis -Is trustworthy & reliable -Microsoft Excel – Intermediate -Proficient in written and oral communication skills and IT literate/ competent -High standards of appearance to represent the company and client positively always -Is IT literate -SIA Security Guard OR Door Supervisor OR Close Protection license holder (CP preferred but not mandatory)

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Benefits

-Personal development opportunities – includes apprenticeships -Employee Assistance Programme (EAP) -Discounted Gym membership -Salary Finance – includes advice, loans, consolidation of loans and advance -Cycle to work – various windows throughout the year -Share schemes – including Free Shares and SAYE -Free Virtual GP -Employee & Partner discounts within High Street Retailers and Supermarkets -Life Assurance -Free flu vaccinations -Wellness programmes

About mitie cleaning & hygiene services

Nope

Sector Specialisms

Security Clearance

-must hold or obtain security check (sc) clearance and be screened to sc level. -must complete a compulsory competency‑based physical fitness assessment. -vetting to meet bs7858 requirements for site protection officers. -all officers must have a valid sia licence (guard, door supervisor or cp).