Outside Parts & Service Representative

Overview

Outside sales rep selling construction and forestry parts/services, managing customer relations.

Key Responsibilities

• customer visits
• database management
• competitive analysis
• territory planning
• prospecting
• relationship building

Tasks

-Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month -Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required -Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies -Participate in all required training and development opportunities -Gather competitive product and pricing information and supply to management -Keep customers current on new products and services -Follow up on customer concerns and communicate effectively to the appropriate Management Team -Assist the Parts & Service departments to increase profitability and performance -Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction -Implement yearly territory plan including a customer target list to maximize sales potential -Regularly prospect and cold call new accounts to discuss new promotions and programs -Follow-up with customers on unit and machine performance -Develop prospective customers with a goal of 2 per month -Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle

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About Brandt Group Of Companies

-The company operates in several key sectors, including industrial, energy, infrastructure, and utilities, delivering projects that span from heavy civil work to renewable energy solutions. -Brandt specializes in offering integrated solutions for complex projects, leveraging its extensive knowledge base and a commitment to quality. -Notable projects include providing advanced technology and machinery for industrial sectors, as well as contributing to sustainable energy solutions. -With a strong foundation in the construction and engineering industries, Brandt has built a solid reputation for delivering large-scale, mission-critical projects across North America.

Sector Specialisms