Dispatcher I

Overview

Schedule and dispatch orders, coordinate deliveries, and provide customer service.

Key Responsibilities

• driver scheduling
• fleet optimization
• command track
• order review
• policy communication
• safety compliance

Tasks

-Act as customer contact for delivery inquiries and coordinate the sales order delivery process. -Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day. -Will be required to help facilitate scheduling for the following day. Including but not limited to: Evaluating next days business and making proper adjustments to ensure success on behalf of our customers and company. -Will be required to train and help in our shipping operation as needed. -Ensure customers understand all relevant company policies including will calls, additional products ordered and driver responsibilities. -Review next day orders to ensure they are correctly mapped, have accurate travel times, address and delivery instructions. -Schedule and optimize trucks and fleet for the following day ensuring successful and safe deliveries for our customers and company. -Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. -Including but not limited to sending trucks to orders as needed using Command and Command Track. -Inform customers of warnings concerning product hazards, load limits, vehicle weights and limitations. -Ensuring that plants are in capacity and able to deliver concrete successfully on a daily basis. -Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.

Requirements

• high school
• dispatch software
• microsoft office
• 3-5 years
• basic computing
• safety protocols

What You Bring

-Required Education: High School diploma/GED -Experience using dispatch and trucking software preferred. -Required Technical Skills: Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet. -Required Work Experience: 3-5 years -Required Computer and Software Skills: Basic experience using computers and software. -Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

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Benefits

-Health Savings Accounts (HSAs); Flexible Spending Accounts (FSAs) for health and dependent care -Paid time off -Competitive salary -Paid Parental Leave (maternity & paternity) -Educational Assistance Program -Holistic Health & Well-being programs -Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings -Vision and other Voluntary benefits and discounts -Medical, Dental, Disability and Life Insurance

About Amrize

-Founded with a commitment to excellence in engineering and construction, the company specializes in delivering complex projects across various sectors. -The company has rapidly expanded, offering cutting-edge solutions in energy, utilities, infrastructure, and transport. -Known for its technical expertise, it handles projects of varying scales, from large infrastructure developments to niche, highly specialized tasks. -With a focus on sustainable growth, the company partners with leading firms to drive innovative solutions and efficient project execution. -Proudly transforms ambitious ideas into reality, tackling some of the most challenging and impactful projects across the globe.

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