Field Service Engineer Food Safety

Overview

Provides advanced water treatment & sanitation support to food & beverage customers in N. California.

Key Responsibilities

• safety compliance
• inventory management
• remote monitoring
• customer training
• service reporting
• equipment maintenance

Tasks

-Secure conditions for safe operations, according to existing RMC & Customer policies, procedures -Manage inventory / supplies required at customer site -Perform consultative support for new installations, equipment calibrations, including remote monitoring and feeding technology -Provide in-depth advice on customer applications for optimal performance results -Deliver upon service KPIs, including safety, productivity, customer satisfaction -Identify new business opportunities and transfer sales leads to the sales teams -Maintain and develop the relationship with customers and key stakeholders along with the sales account manager -Deliver customer technical training as required -Complete all administrative requirements including basic skills/safety training courses -Service the mechanical installation and secure performance and reliability of pumps, piping, chemical feed systems, storage tanks and other connected systems -Provide comprehensive customer service report according to RMC policies using RMC tools -Properly maintain all Company-owned equipment e.g. tools, instruments, safety equipment and vehicle

Requirements

• diagnostic tools
• ms office
• crm
• problem solving
• bachelor’s degree
• 5+ years

What You Bring

-Proficient in the use of monitoring and diagnostic tools -Visual acuity necessary to utilize computers and electronic devices -Able to build professional customer presentations using MS Office tools -Deep knowledge base in cooling, boiler, wastewater and food sanitation -Valid driver’s license -Minimum of 5 years of maintenance, sanitation, water treatment and/or food plant industry related experience required -CRM software -Problem Solving -Expert level knowledge of food and water treatment fundamentals, practices, and terminology -Bachelor’s degree in chemistry, engineering, or related field required -Excellent presentation, verbal, and written communication skills -Ability to climb stairs and ladders -Capability to move up to 60 lbs. by hand and 300lbs with use of hand truck -Ability to succeed in a fast-paced environment -Sit or stand for extended periods of time

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About Rochester Midland Corporation

-Specializes in offering a wide range of cleaning and chemical solutions for diverse industries. -Serves sectors like food processing, healthcare, manufacturing, and hospitality. -Expertise spans industrial cleaning, water treatment, and sanitation products. -Provides comprehensive services including chemical formulation, maintenance, and system design. -Committed to developing sustainable and efficient cleaning solutions. -Long history of partnerships with clients in North America and beyond, creating tailored solutions. -Continues to innovate, focusing on improving industrial hygiene and operational efficiency.

Sector Specialisms