Contract Administrator

Overview

Main liaison for contractors, handling timesheets, payroll coordination, and issue resolution.

Key Responsibilities

• contractor relations
• timesheet management
• payroll coordination
• record keeping
• renewal support
• issue resolution

Tasks

You’ll be responsible for ensuring that every contractor’s journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won’t be processing payroll yourself), and helping resolve any issues that may arise during the assignment. We’re looking for a Contractor Care Specialist to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity’s clients. -Support renewal discussions and identify opportunities to strengthen contractor retention. -Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations. -Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts. -Partner with recruiters and account managers to maintain a positive experience for both contractors and clients. -Serve as the primary point of contact for contractors once they are placed on assignment. -Keep accurate records of communications, status updates, and contractor milestones. -Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments. -Ensure timely timesheet submissions and follow up with contractors or clients as needed.

Requirements

• organized
• collaborative
• empathetic
• crm
• spreadsheets
• communicator

What You Bring

We’re looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities. -Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed. -Collaborative, comfortable working closely with recruiters, account managers, and operations teams. -Experience in customer service, staffing, or contractor management is a plus, but not required. -Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood. -Empathetic and solutions-focused, able to navigate challenges calmly and effectively. -Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools. -A great communicator who builds trust easily and handles sensitive matters with professionalism.

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Benefits

Compensation: Base Salary $50,000 -Get hands-on training and mentorship from industry experts. -Enjoy clear career growth opportunities, with potential to move into account management or operations leadership. -Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention.

About Lumicity

-Headquartered in Los Angeles with offices in San Diego, Houston, Miami, and Chicago, the firm has scaled effectively through strategic expansion. -Specializes in recruiting for Engineering, Life Sciences, Technology, and Energy sectors, targeting high-growth industries like semiconductors, robotics, and medical devices. -Operates on contract and direct-hire models, offering contingent, retained, and executive search services to meet client needs. -Project highlights include staffing C-suite roles in oncology biotech startups, scaling digital-health engineering teams post-Series C, and sourcing cleared RF engineers for aerospace clients. -Consultants bring industry expertise and a 'human touch,' leveraging deep domain knowledge to fill niche technical roles.

Sector Specialisms