Account and Technical Services Manager

Overview

Hybrid technical & sales role supporting powder coating customers in Queensland

Key Responsibilities

• technical training
• technical support
• team collaboration
• safety compliance
• customer relations

Tasks

-Deliver engaging technical training and presentations to customers and internal teams. -Provide technical field support, including troubleshooting, product trials, and application guidance. -Collaborate with technical, sales, and operations teams to ensure customer needs are met efficiently. -Ensure compliance with all safety, health, and environmental (SH&E) policies and company standards. -Develop and maintain strong customer relationships while identifying opportunities to grow sales and market share.

Requirements

• powder
• coating
• sales
• technical
• communication
• commercial

What You Bring

-Ability to work independently while collaborating effectively within a broader team. -Strong commercial acumen with the ability to identify opportunities and deliver practical solutions. -Excellent communication, relationship-building, and problem-solving skills. -Proven experience in a sales or technical role within an industrial, commercial, or manufacturing environment. -Strong technical aptitude — with experience in powder application, coating equipment, or similar technologies highly regarded.

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Benefits

-Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually -Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth -20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us. -Feel truly valued through our employee recognition programs -Enjoy generous discounts on DuluxGroup products and through our corporate partnerships -Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support -Give back to the communities in which we live and work, with our “Community Action Day” and other programs

About Duluxgroup

-The company has evolved into a coatings powerhouse,crafting premium branded products—paints, sealants, adhesives, garage doors, seeds and fertilizers—that shape homes, gardens and landmark infrastructure. -Its innovation hub in Victoria and global R&D centres fuel first-to-market coatings and protection tech for diverse environments. -Typical projects range from family home makeovers and garden renewals to protective coatings on bridges and industrial sites. -Its deep sector reach includes residential renovations, commercial builds, industrial applications, transport infrastructure and garden care. -Unusually broad for a coatings firm, it also designs garage doors and garden care products—bridging home improvement and horticulture. -Iconic brands like Selleys, Yates, B&D and Cabot’s help anchor its consumer trust across multiple household and trade categories.

Sector Specialisms