Enterprise Resilience Manager

Overview

Manage enterprise business continuity training, exercises, governance, and crisis response.

Key Responsibilities

• impact analysis
• training development
• exercise execution
• performance reporting
• policy compliance
• crisis response

Tasks

-Collaborate with other business units and corporate organizations to ensure consistency and alignment with enterprise business continuity goals. -Build and foster relationships with corporate and OpCo/BU business leadership to develop support for the BCM program and process. -Manages reporting on key performance metrics associated with resilience training and exercises. -Partners with team members and assigned Business Units and Operating Companies to ensure execution of activities in compliance with Enterprise Resilience Policy and standards (e.g., Business Impact Analysis; Business Continuity Plans; Emergency Management Plans; Training, Exercise, and Evaluation). -Leads development of training and exercise plan related to business continuity and emergency management roles, plans, and associated tools in accordance with Policy and Standards to mature corporate readiness. -Develops and monitors corrective action plans for Enterprise Resilience lessons learned and areas of improvement. -Leads activities for AEP to design, execute, and evaluate resilience training and exercises, partnering with internal and external stakeholders. -Facilitate the development of resilience training, exercise, and evaluation standards, framework, methodology and processes. -Execute corporate support responsibilities as directed by supervisor or on-call Crisis Response Coordinator during Corporate emergencies and activations.

Requirements

• bachelor's
• mba
• archer
• everbridge
• ics
• 8 years

What You Bring

-Bachelor's degree in computer science or business. -MBA or similar advanced degree desirable. -Familiarity with Enterprise Risk and Resilience technology platforms, such as Archer and Everbridge (emergency communications) -Strong interpersonal skills when building relationships with internal and external stakeholders Leads multiple project teams (including direct reports and indirect project team members) simultaneously in alignment with project scope, budget, and timeline. -In-depth familiarity with industry standards outlining best practices for business continuity and emergency management programs. -Sufficient knowledge of IT infrastructure concepts to partner with IT in designing business function required IT recovery strategies. -Ability to proactively execute productive solutions with minimal guidance and direction. -Proficient application of Incident Command System (ICS) roles and responsibilities, the National Incident Management System (NIMS) and the Federal Emergency Management Agency's (FEMA) National Response Framework. -Project initiation and management, business impact analysis, recovery strategy development, business continuity plan development, exercise development, training and maintenance. -Good interpersonal skills in dealing with external utilities, operating companies and other AEP personnel. -Ability to analyze a range of complex problems with an understanding of strategic issues related to the decision-making process. -Ability to work extended hours with little or no advanced notice, work off-hours and be called back to work for significant business disruptions or Corporate emergencies. -Eight (8) years of Business Continuity experience, with five (5) of those years in a manager or lead capacity.

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About American Electric Power

-Powers millions across the United States with a vast electric transmission and distribution network. -Has been a leader in the transformation of the energy sector for over a century. -Focuses on reliable power generation, cutting-edge energy solutions, and a growing commitment to renewables. -Operates one of the largest electricity transmission networks in the U.S., delivering energy to homes, businesses, and industries. -Has a legacy of pioneering innovative technologies and projects to improve grid reliability and energy efficiency. -Is expanding its footprint in the renewable energy sector, including solar and wind power projects that are helping shape the future of energy. -Undertakes large-scale projects such as major power plant construction, infrastructure upgrades, and renewable energy installations, supporting both industrial and residential clients. -Is dedicated to sustainable energy and modernizing grid infrastructure, making it an influential player in the energy transition.

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