Employee Engagement Coordinator (TGSL)

Overview

Coordinates employee onboarding, training, scheduling, and wellness support.

Key Responsibilities

• employee coaching
• compliance monitoring
• staff scheduling
• orientation training
• medication audits
• budget oversight

Tasks

-Provide employee coaching, validation, and observation; report performance feedback to the Wellness Director. -Ensure compliance with regulations regarding residents’ rights. -Manage staffing schedules and PTO; monitor for overtime issues in the wellness department. -Support cycle tasks when necessary. -Support Passion Program initiatives. -Coordinate and conduct new employee orientations and in-service training for all staff. -Assist with weekly medication audits and MAR audits as needed. -Ensure new employees demonstrate competency in their assigned roles. -Support marketing tours as required; know the process for collecting deposits and guiding prospective residents through the discovery process. -Organize and schedule orientation and training sessions for new employees in Memory Care (MC) and Assisted Living (AL). -Make rounds to ensure the community meets established standards; report to the department Director if corrections are needed. -Serve as on-call support for employee inquiries during the week and share on-call responsibilities on weekends with other management. -Provide excellent customer service to both internal and external customers. -Follow and communicate company policies and procedures. -Schedule candidate interviews and conduct initial interviews for wellness and other departments when needed. -Collaborate with other directors to celebrate special achievements as part of the Passion Program. -Attend required training sessions as directed by your supervisor. -Assist the Wellness Director with budget oversight related to employee relations and employee recognition events.

Requirements

• travel
• lifting
• english
• phone
• standing
• guidelines

What You Bring

-Up to 10 pounds: Constantly -11 to 25 pounds: Constantly -Over 50 pounds: Frequently -Over 50 pounds: Occasionally -Must be willing to travel as needed to support community operations and training initiatives. -Additional physical activities include twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing. -Proficient in reading, writing, and speaking English; basic math skills required. -Comfortable using telephones (including intercoms), calculators, pagers, and smartphones. -At Shoulder Height: Frequently -Below Shoulder Height: Frequently -26 to 50 pounds: Occasionally -Ability to stand for 80% of the shift and to move quickly and safely in emergencies. -Ability to see and hear (with or without reasonable accommodation). -Must adhere to and promote community guidelines, policies, procedures, mission statement, values, and goals. -26 to 50 pounds: Frequently -Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and occasionally hostile individuals. -Above Shoulder Height: Frequently

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Benefits

-Enjoy opportunities for professional growth and development. -Work in a supportive, inclusive environment with comprehensive benefits and a commitment to excellence.

About Civitas Senior Living

-Their projects range from independent living to assisted living and memory care, often featuring signature programs that create vibrant community life. -Specializing in residential senior housing and healthcare services, they operate luxury, full-service communities in multiple states. -A standout: the ‘Passion Program’—a unique lifestyle initiative that blends chef-prepared dining, social experiences, and wellness into everyday life.

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