Arabic Trainer - Dubai | Financial Services| Orient Insurance PJSC

Overview

Design, deliver and evaluate training programs for Emirati staff at Orient Insurance.

Key Responsibilities

• performance analysis
• training design
• content creation
• agency coordination
• needs assessment
• record keeping

Tasks

-Analyse performance metrics and feedback to determine specific areas for improvement -Design training modules for customer service, telephone effectiveness operations, and client handling -Assess Emirati and support in their career development through personalized coaching and guidance -Design and deliver comprehensive induction programs to equip new employees with the necessary knowledge and skills -Provide ongoing training on product knowledge, underwriting and claims handling -Create engaging and effective training content for various programs -Closely coordinate with training agencies on requirements and development -Conduct regular assessments to identify training needs for Emiratis and identify skill gaps -Monitor and evaluate the effectiveness of training programs, making necessary adjustments for continuous improvement. Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes -Ensure accurate and up-to-date maintenance of training records for compliance and reporting purposes

Requirements

• insurance sales
• general insurance
• uae experience
• 5-7 years
• bachelor's
• training skills

What You Bring

-Excellent Insurance Sales training -Excellent dynamic personality with good communication skills -Excellent presentation skills -Outstanding written and oral communication in Arabic & English -Knowledge on General Insurance and other lines of business -Should have UAE insurance experience and available in UAE or insurance experience within the GCC countries -5to7 years’ experience in a progressive organization (Including a minimum of 3 years of experience as trainer) with similar job responsibilities -Bachelor’s degree (HR\ Business Administration) -Excellent training skills -Sales techniques and motivation of Emirati will be preferable additional quality -Strong interpersonal skills & analytical skills with high customer service orientation

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About Al-Futtaim

-Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries. -It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions. -Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs. -Financial services include insurance, broking, and consumer financing across the region. -Health segment delivers modern clinics and patient-centric care solutions. -Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges. -The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

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