Technical Support Engineer (Steam Turbine Generator Product Services Engineer)

Overview

Provide technical support for steam turbine generators, troubleshooting, upgrades, and assistance.

Key Responsibilities

• upgrade opportunities
• outage workscopes
• data analysis
• unit history
• technical reports
• tech contact

Tasks

-Identify upgrade and modification opportunities to address customer’s concerns. -Develop outage workscopes and required parts lists with customers. -Analyze data as directed by others to execute operational troubleshooting or root cause analysis. -Maintain the integrity of TAES unit history data. -Travel up to 20% may be required to visit customers, attend TAES functions, or to visit the Toshiba Japan offices. -Developing processes/procedures and writing technical reports. -Ensure commercial groups have all the technical information necessary to bid work accurately. -Interface with global office regularly to transfer technical information. -Visit power generating facilities or customer’s corporate centers. -Act as the primary technical point of contact for assigned units.

Requirements

• autocad
• solidworks
• mechanical eng
• steam turbine
• 1-3 years
• microsoft project

What You Bring

The employee must be able to lift up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms. Must be capable of navigating power generation facilities including stairs, narrow walkways, stepping over objects or gaps, and occasionally entering tight spaces. -Familiarity with Microsoft Project, Microsoft Visio, AutoCAD, and SolidWorks. -Bachelor’s Degree in Mechanical Engineering required -Relevant experience with utility scale (100MW+) steam turbine, generator, and auxiliary equipment (approximately 1-3 years). Technical knowledge commensurate with the duration of relevant experience is expected. -Proficient in the use of personal computers and common office applications programs such as Microsoft Word, Excel, Outlook, and PowerPoint is required.

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Benefits

Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous time off.

About Toshiba America Energy Systems

-Founded as a leader in nuclear energy, delivering critical solutions across North America. -Specializing in nuclear power plants, energy systems, and infrastructure services. -Focused on developing next-generation nuclear technology for sustainable energy solutions. -Supports major projects involving power generation, energy systems, and utility services. -Known for expertise in both traditional energy and cutting-edge nuclear innovations. -Pioneered technologies that help power industries and communities efficiently and safely.

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