Property Manager

Description

• Hold daily meetings with leasing and maintenance teams
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up
• Prepare, manage, and maintain all aspects of overall community budget and finances
• Perform property inspections and walk the property regularly
• Drive revenues with thorough understanding and analysis of competition and development of creative marketing outreach
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction
• Effectively communicate with cross functional teams in a timely manner
• Prioritize ongoing projects and manage essential deadlines
• Attract, train and retain top talent through interviewing, hiring, performance management, coaching, and progressive discipline.
• Oversee sales process and provide exceptional tour experience for prospective residents
• Maintain positive relations with community vendors
• Oversee all operations of the community, including maintenance, capital improvements, lease administration, budgeting, forecasting, investor reporting, collections, evictions, expiration management, marketing, lease renewals, service contracts, expense control, Online Reputation Management (ORM), Environmental and Social Governance (ESG), audits, etc.
• Proactively follow up with current and prospective renters utilizing and maintaining a Customer Relationship Management database
• Oversee payables and invoice processing in a timely manner
• Provide superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability
• Develop, manage, mentor, and lead a high-performing and cohesive leasing and maintenance team to maximize engagement and minimize turnover
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Requirements

• 5 or more years of multifamily property management experience is required
• Understanding of federal, state and local fair housing laws and provisions
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) is required
• Ability to work a flexible schedule including weekends and holidays as required
• Ability to train, develop, lead and mentor
• 2 or more years of experience as a Property Manager is required
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
• Financial acumen and prior experience creating and operating within a budget is preferred
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication
• Ability to work with a diverse group of people and customers
• Ability to meet and exceed sales and customer service objectives
• A valid Driver’s License and reliable transportation may be required based upon specific property needs
• Strong time management, organizational skills, and follow-through with attention to detail
• Proficiency with property management system RealPage or similar is required
• Bachelor's degree is preferred
• Regular attendance, punctuality and dependability required
• Superior written, verbal, and listening skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance