Customer satisfaction should be the top most priority, ensure to build more well-wishers and brand ambassadors. Encourage testimonials wherever possible.
Login within 7 Days from the receipt of file.
Ensure Ethics/Integrity & code of conduct is maintained at all levels. Maintain a check and balance to establish conducive professional environment to achieve organizational business goals.
Sanction and Disbursal TATs to be maintained to ensure collections and commissions are intact.
Banking tie up to be managed for all new Launches, consult and build bank offers for New projects as required.
Requirements
sfdc
compliance
70% cases
15‑day
responsiveness
24‑hour
Min 70% of the cases should be processed from our banking team.
Adherence to SFDC and Complete system Orientation to ensure organization’s compliance and efficiencies are met.
Sanction within 15 days from the receipt of file.
Responsiveness is the key in customer relationship management, maintain min 24 hours to revert to all queries for all internal and external customers.
Benefits
Disbursement within 7 days from sanction.
Exposure and promotion of our projects in all banks to be done from time to time.