FM Co-ordinator

Overview

Coordinate FM activities across schools, managing PPM, reactive maintenance, contractors and compliance.

Key Responsibilities

• cafm updates
• maintenance scheduling
• compliance management
• kpi reporting
• task allocation
• client liaison

Tasks

-Track SLAs and KPIs, reporting progress to senior management. -Maintain compliance with industry standards (e.g., SFG20) and health & safety regulations. -Plan and schedule PPM works and reactive maintenance tasks. -Ensure CAFM systems (e.g., Digitize FM) are updated with job statuses and completion reports. -Customer Service Act as a primary point of contact for client inquiries and updates. Resolve client issues promptly and professionally to maintain satisfaction. -Place orders with contractors for the delivery of compliance and maintenance services. -Resolve client issues promptly and professionally to maintain satisfaction. -Act as a primary point of contact for client inquiries and updates. -Coordinate FM helpdesk functions and integrate FM processes within corporate systems. -Compliance & Reporting Maintain compliance with industry standards (e.g., SFG20) and health & safety regulations. Prepare and maintain accurate documentation, including job sheets, quotes, invoices, certificates, and warranties. Track SLAs and KPIs, reporting progress to senior management. -Monitor incoming workload and allocate tasks to in-house teams or contractors. -Operational Management Coordinate FM helpdesk functions and integrate FM processes within corporate systems. Monitor incoming workload and allocate tasks to in-house teams or contractors. Ensure CAFM systems (e.g., Digitize FM) are updated with job statuses and completion reports. -Coordinate and monitor contractor delivery schedules works. -Prepare and maintain accurate documentation, including job sheets, quotes, invoices, certificates, and warranties. -Scheduling & Coordination Plan and schedule PPM works and reactive maintenance tasks. Place orders with contractors for the delivery of compliance and maintenance services. Coordinate and monitor contractor delivery schedules works.

Requirements

• compliance
• communication
• building maintenance
• coordination
• ppm
• cafm

What You Bring

-Familiarity with compliance standards and SLAs in maintenance services. -Excellent communication skills and attention to detail. -Working knowledge of building maintenance and compliance standards. -Previous experience in a coordination role within the maintenance and facilities management. -Background in FM/ PPM scheduling. -Proven experience in service coordination, scheduling, or facilities management. -Strong organisational skills with the ability to manage multiple priorities. -Experience managing reactive maintenance and emergency call-outs. -Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CAFM systems.

People Also Searched For

About Arcadis

-Evolved into a global design, engineering and consultancy powerhouse. -Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide. -Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics. -Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence. -Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.

Sector Specialisms