Senior Community Manager

Overview

Oversee multiple community ops staff, drive financial, service and operational excellence.

Key Responsibilities

• office equipment
• contract management
• data analysis
• employee supervision
• presentation delivery
• microsoft office

Tasks

-Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine. -Negotiates and manages contracts with third-party service providers as demonstrated by previous work experience. -Manages a community as demonstrated by work experience, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing. -Analyzes data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by business results in previous position. -Supervises and develops employees and provides feedback and coaching to subordinates that results in improved performance as demonstrated by experience in previous position. -Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form. -Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.

Requirements

• bachelor's
• supervisory
• multi-family
• problem solving
• strategic
• driver's license

What You Bring

-Satisfactory completion of AVB’s new hire orientation within 30 days of employment or the first training session offered after employment. -Satisfactory completion of AVB’s Management Essentials and Performance Evaluation within 9 months of employment in the position. Training must commence within 6 months of employment in the position. -Demonstrates strong problem solving skills; encourages new innovative solutions. -Valid driver’s license and automobile insurance. -Satisfactory completion of Senior Operations Manager Onboarding training curriculum within prescribed dates. -Bachelor’s degree required OR equivalent 5 years of progressive responsibility in property management, hospitality, or retail industry. -Satisfactory completion of Fair Housing and Accessibility for RS training within 30 days of employment. -Satisfactory completion of Anti-Harassment for Supervisors training within 60 days of employment. -Successfully resolves resident issues as demonstrated by work experience. -3 years of supervisory experience required. -Ability to travel between two or more communities. -3 years of multi-family property experience in a management role required. -Reads and writes English as demonstrated by clear and concise written and verbal communications. -Ability to report on time regularly and consistently, work assigned schedule and accurately document/verify time worked. -Ability to tolerate ambiguity and change. Manages and leads teams effectively through change. -Ability to think strategically and see the big picture. -Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals as outlined under the Business Math Policy (8-01) in the AvalonBay Procedures Manual.

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Benefits

-Normal office environment

About Avalonbay Communities

-Focused on creating high-quality apartments that blend functionality, style, and sustainability. -The company owns and operates a vast portfolio of properties across the U.S., with a strong presence in urban and suburban markets. -Specializes in both development and redevelopment, ensuring properties remain relevant in a dynamic real estate landscape. -Projects range from ground-up construction of new communities to the revitalization of existing buildings. -The company is a pioneer in designing communities that cater to modern living, often featuring amenities like fitness centers, communal spaces, and eco-friendly designs. -Known for strong financial performance, AvalonBay is consistently recognized as a leader in the real estate sector. -They actively invest in enhancing residents' quality of life while maximizing operational efficiencies through technology. -The company’s distinctive approach to apartment living and property management has earned it numerous industry accolades.

Sector Specialisms