Healthcare Market Client Account Manager

Overview

Lead healthcare client accounts, grow practice, and drive strategy in SE US.

Key Responsibilities

• client engagement
• sales process
• strategy development
• team leadership
• community outreach
• market growth

Tasks

-Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand. -Serve as the point of contact for client service activities and develop strategies to grow the Healthcare practice for various clients in the Southeast. -Secure management commitment and influence/attract key staff -Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth. -Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients. -Coordinate and facilitate the Jacobs Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives. -Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success. -Sets a clear vision and strategy while coaching, mentoring, and motivating others -Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations -Work with the Geographic Cities & Places Market Growth Director to align Healthcare strategy within the broader East Cities and Places Healthcare portfolio. -Identify higher levels of client engagement for executive sponsors. -Work with Healthcare Market leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction. -Navigates client dynamics with political savvy and strategic insight

Requirements

• 15 years
• healthcare
• bachelor's
• technical writing
• team builder
• sales

What You Bring

-Knowledge of and relationships with potential teaming partners, both large firms and small business partners -15 years of experience in architecture, engineering, and/or related disciplines associated with the Healthcare market sector -High-level existing contacts and strong relationships with Healthcare clients -Proven record of developing zippered relationships with key clients at all levels -Skilled in technical writing, communicating, and presenting to clients -Collaborates effectively across diverse internal teams -Bachelor’s degree in architecture, engineering, or planning related to design -Proven record of coordinating teams and winning work on an area or statewide basis within the Healthcare market -Technical background/experience in delivering or managing Healthcare advisory, design, and/or PMCM projects or programs -Demonstrated history in community and political engagement and being a known quantity in the Healthcare marketplace -Ability to open doors for initiating relationships at the client organization and lead an account team -Leads with confidence as a team builder, consensus driver, and trusted partner -Thinks creatively and solves problems with an innovative mindset -Demonstrates a high level of emotional intelligence in complex environments -Equivalent related work experience in lieu of a degree -Demonstrated ability to be a leader in the Healthcare market -Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work -Successful record of winning work with these clients

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About Jacobs

-Headquartered in Dallas, it has evolved into a global powerhouse delivering consulting, technical, scientific and project delivery services. -Its portfolio spans transformative projects—clean water systems, data centers, rail expansions, offshore wind roadmaps, and wastewater plants. -Specialising in advanced manufacturing, cities & places, energy, environmental, national security & defense, life sciences, transportation and water sectors. -Jacobs has reshaped itself via key moves—spinning off government services, acquiring CH2M in 2017, and exiting traditional oil & gas units. -Projects often tackle high-stakes, complex challenges: wastewater treatment in Vancouver, LIRR station upgrades, and AI data centres in Portugal. -Unusually, the firm shifted its HQ from California to Dallas in 2016 to align with its expanding national and global reach.

Sector Specialisms