HOUSEKEEPER LEAD (FULL TIME)

Overview

Lead housekeeper supervising staff, ensuring cleaning standards and handling schedules/guest issues.

Key Responsibilities

• equipment inspection
• shift assignments
• key management
• attendance tracking
• cleaning inspection
• complaint resolution

Tasks

-Coordinates assigned staff breaks. -Resolves internal/external guest complaints to ensure guest satisfaction. -Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies. -Conducts staff training as assigned. -Assists staff to ensure highest standards of cleanliness and service. -Inspects areas to confirm cleaning standards have been met. -Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift. -Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees. -Provides quality service to customers by providing one-on-one attention to detail. -Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.

Requirements

• supervisory
• teamwork
• professionalism

What You Bring

-Requirement: Prior supervisory experience is required. -Contributes to the team; exhibits professionalism with customers, fellow employees and others.

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Benefits

-Fixed Pay Rate: $22.00 per hour.

About Esfm® Usa

-Founded with a focus on providing efficient, high-quality facilities management services across various sectors. -Offers a comprehensive range of services, from janitorial and maintenance to specialized facilities management solutions. -Notable for delivering tailored services in industries such as industrial, commercial, residential, and energy. -Works with clients to optimize building operations, ensure cleanliness, and reduce operational costs. -Experienced in managing complex and large-scale projects, focusing on sustainability and long-term value. -Has a strong presence in both public and private sectors, delivering customized solutions that exceed client expectations.

Sector Specialisms