Client Account Manager - West

Overview

Lead regional client accounts, develop business, manage projects across engineering services.

Key Responsibilities

• proposal development
• crm management
• project lifecycle
• quality assurance
• business development
• stakeholder management

Tasks

-Responsible for leading and preparing technical scope and fee proposals as well as marketing qualifications proposals with support from Marketing, and pursuit team for all regional business development opportunities. -Responsible for collaborating with Project Managers in ascertaining client satisfaction. -Reviewing target client capital plans, monitoring client bid posting sites, and regular meetings with the client related to status of current work, and details to position for upcoming work. -Serve as Project Executive on regional projects. -Delivers Arora introduction presentations to prospective clients. -Support the Project Management Office (PMO) and Project Manager(s) in stakeholder management and project execution as needed. -Utilizes existing network and seeks new contacts to proactively pursue new business opportunities. -Generate and meet regional sales goals based on the approved business plan. -Leading the complete project life cycle from identification, positioning, proposal, negotiation through delivery and close out. -Identify potential teaming partners (Prime firms and subconsultants), and leading the assembly and pursuit for Prime and Subconsultant teams. -Works within CRM system (Deltek Vision, OneNote, Salesforce, etc.) to update client data and opportunities, leads, and pipeline to ensure data accuracy. -Responsible for the development of business within the region to sustain growth including but not limited to: -Supports corporate and client events, conferences, and tradeshows. -Participate in regional Business Community activities on behalf of Arora -Identify, develop and generate successful regional Pipeline Opportunities, including research of capital plans, and direct meetings with target clients. -Coordinate with Arora’s Technical Project Managers, and internal resources for project delivery support, to ensure regional work meet’s Arora Quality Assurance Standards. Ultimately responsible for delivery and quality for all Arora and subsidiary projects across all services for all clients. -Represents Arora externally in the Business Community and serves as the critical Point-of-Contact (POC) for external communication including pursuits, project delivery, recruitment, and business/commercial functions.

Requirements

• engineering degree
• pe licensure
• a/e/c experience
• business development
• client network
• negotiation

What You Bring

-Ability to develop and maintain productive business relationships with clients, colleagues and vendors. -Ability to create opportunities, drive a sales process, close deals, and stay involved in their follow-through. -Proven record of increasing leadership responsibility and expertise, including decision making, flexibility, problem-solving, reasoning strategic thinking, and accountability. -Bachelor’s degree in engineering or related field. -Possess a strong regional knowledge and understanding of the Southeast Business Community Marketplace inclusive of a network of established agency and partner contacts. -Exceptional communications skills including ability to direct communication at audience’s level, excellent writing and verbal skills. -In possession of appropriate documentation to legally gain and maintain employment in the US. -Professional Engineering (PE) licensure in Electrical, Mechanical, or Fire Protection preferred -Demonstrated good judgment, and discretion in all communications. -Experience in A/E/C industry mandatory. -Existing Client network and relationship in Arora’s Target Sectors. -Excellent negotiation and interpersonal skills. -Thorough knowledge of design-to-completion engineering processes. -Experience with Target Market Sectors including Transportation Industry preferred. -Ability to create and maintain productive relationships with employees, clients, and vendors. -12+ years business development and marketing expertise, including 5 years of management experience, demonstrating responsibility for project (or group/office) profit and loss. -Valid state driver’s license (any in US) and ability to maintain a safe driving record. -Ability to drive and maintain a safe driving record. -Effective communication skills to collaborate with internal and external team members, clients, funding and permitting agencies, and project stakeholders throughout a program lifecycle. -Experience and knowledge of business development as it pertains to the A/E/C and technology industry. -Ability to model Core Values. -Thorough knowledge of Company Standards and Core Values. -Proven record of increasing business development successes.

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About Arora Engineers

-Specializing in complex infrastructure projects across energy, utilities, transport, and residential sectors. -Known for delivering high-profile projects and innovative solutions to meet client demands. -Consistently involved in major developments, including residential housing, energy infrastructure, and transportation networks. -Excels at providing end-to-end engineering services from planning and design to implementation and management. -Technical expertise and commitment to excellence have earned a strong reputation in both private and public sectors. -Key projects include transport hubs, residential communities, and renewable energy facilities.

Sector Specialisms