Lead Technician

Overview

Lead technician overseeing FM services and team on a 24/7 London flagship site.

Key Responsibilities

• team leadership
• compliance
• technical support
• fault finding
• client liaison
• ppm management

Tasks

-Managing performance reviews, team development, and day-to-day leadership of shift staff. -Ensuring compliance with health & safety standards, statutory regulations, and internal procedures. -Providing hands-on technical support, advanced fault finding, and supervision of small works and projects. -Liaising with clients and subcontractors to maintain trusted working relationships. -Supporting with quoting, financial reporting, and driving continuous improvement initiatives. -Leading and supporting your team to deliver best-in-class FM services across a flagship London site. -Managing PPM and reactive maintenance in line with SLAs, KPIs, and statutory obligations.

Requirements

• technical qualification
• fault finding
• leadership
• senior experience
• ppm
• cafm

What You Bring

-A recognised technical qualification or completed industry apprenticeship (essential). -Advanced fault-finding and diagnostic skills. -Capable of supervising reactive repairs, shift-based operations, and small projects. -Excellent leadership, communication, and organisational skills. -Previous experience at a senior level, ideally as a Multi-Skilled Technician or Shift Leader. -Strong background in industrial, commercial, and domestic systems, with experience in PPMs aligned to SFG20 (or equivalent). -Experience managing statutory and compliance records, including uploading to CAFM/service systems.

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Benefits

-Salary sacrifice car scheme (Hybrid/Electric Vehicle) -Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) -Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. -Personal Wellbeing and Volunteer Days -25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days -Life Assurance -Pension with a leading provider and up to 8% employer contribution -Private Medical Insurance

About Ng Bailey

-Delivers complex, large-scale projects across the UK. -Work spans the full asset lifecycle, including engineering design, offsite manufacturing, and maintenance. -Projects include EV charging hubs, rail signalling systems, and critical infrastructure installations. -Specialisms cover rail, IT services, facilities management, energy, electric vehicles, and infrastructure. -Historic headquarters at Denton Hall blend heritage architecture with modern command centre capabilities. -Recognized for renowned apprenticeship schemes and a proprietary BIM portal showcasing digital expertise.

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