Network Operations Team Lead- Melbourne or Sydney

Overview

Lead enterprise network ops, mentor team, ensure stability and security

Key Responsibilities

• network design
• network operations
• security management
• upgrade planning
• vendor management
• incident management

Tasks

The role provides administrative and technical leadership across all network infrastructure technologies, including WAN, LAN, SD-WAN, VPN, wireless, firewalls, voice, internet, and data centre connectivity, ensuring integrity, continuity, and resilience across the organisation. This position manages and mentors a high-performing team of network engineers, driving performance, capability development, and alignment with business priorities. It provides tier 3/2 escalation support and technical validation, while ensuring effective incident, problem, and change management processes are followed. Reporting to the Manager, IT Strategy & Operations and based out of Melbourne or Sydney, the Network Operations Team Lead is responsible for leading the planning, delivery, and continuous improvement of enterprise network operations. This role provides both hands-on technical leadership and operational oversight, ensuring the stability, security, and scalability of InfraBuild’s network services that underpin mission-critical business operations. -Establish trusted relationships with IT leadership, business partners and vendor partners, ensuring alignment of network services to business priorities and enterprise architecture -Ensure compliance with organisational governance standards, regulatory frameworks and audit requirements -Embed IT security best practices across all network operations, collaborating with the Cyber Security team to manage vulnerabilities, risks and incidents -Ensure effective planning and delivery of upgrades, lifecycle management and operational resilience initiatives -Manage external services providers and vendors, ensuring delivery against SLA’s, contract performance and cost efficiency -Oversee the design, implementation, operation and optimization of enterprise wide wired and wireless networks, including WAN, LAN, SD-WAN, VPN, data centre connectivity, firewalls, internet, and voice services

Requirements

• itil
• sd-wan
• cisco ccnp
• leadership
• 7+ years
• bachelor's

What You Bring

-ITIL certification (Foundation or higher) preferred, with demonstrated application of ITIL processes in a complex operational environment. -Knowledge of emerging network technologies, practices, and trends (e.g., SD-WAN, Zero Trust, cloud networking), with the ability to assess and integrate them into enterprise environments. -Bachelor’s degree in computer science, Information Technology, Telecommunications, or related discipline, or an equivalent combination of education and professional experience. -Proven ability to engage and influence stakeholders at all levels, ensuring clear communication and alignment of network operations with business priorities. -Industry certifications such as Cisco CCNP (Enterprise, Security, Wireless) or equivalent vendor qualifications; Palo Alto, Fortinet, or SD-WAN certifications highly regarded. -Demonstrated experience leading, mentoring, and developing high-performing technical teams, with the ability to balance operational workloads, incident response, and project delivery. -Demonstrate strong leadership presence in both day-to-day operations and during major incidents, ensuring pro-active ownership and timely resolution -Strong track record of owning and resolving critical incidents, coordinating across vendors and stakeholders, and driving problems through to closure. -Minimum of 7+ years’ experience managing enterprise network operations across WAN, LAN, wireless, firewalls, and data centre connectivity, including multi-site, high-availability environments.

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Benefits

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry. -Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service. -Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond. -Novated leasing: We provide an effective way to salary sacrifice for a vehicle through novated leasing with a choice of two novated leasing partners -Toyota Fleet Management or LeasePLUS. -Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless. -Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply). -Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.

About Infrabuild

-is a prominent player in the Australian steel and metal manufacturing industry, serving a wide range of sectors. -offers steel products, services, and solutions for major infrastructure, construction, and resource projects. -has grown through acquisitions, combining businesses with complementary capabilities in steel production and supply. -is renowned for its long-standing expertise in manufacturing, distribution, and recycling. -has a portfolio that supports large-scale projects in transportation, construction, and energy. -is a significant supplier to sectors like infrastructure, commercial buildings, residential development, and more. -has a strong focus on providing sustainable and efficient solutions to meet growing market demands. -has made a name for itself with its quality products and ability to service complex, large-scale projects.

Sector Specialisms