Associate Director

Overview

Manage Class A office/industrial properties, lead teams, oversee operations, finance, and strategy.

Key Responsibilities

• move‑ins
• work orders
• roof inspections
• insurance compliance
• vendor management
• due diligence

Tasks

-Manage tenant move-ins and move-outs in collaboration with leasing, PM, and accounting teams, in addition to tracking Tenant Finish and new construction warranties alongside in-house construction manager. -Address all building emergencies immediately, notify owners in writing, update HPI Managers as appropriate also, should be notified in writing ASAP but not later than 24 hours. -In collaboration with A/R department, Monthly A/R: Rent roll, reconciliations, collections, demand letters, and lock outs if necessary. -Represent HPI in industry organizations through active involvement in order to gain industry insight, leverage training for the company, promote involvement, promote HPI, and networking. Get your team involved, on the board, heading up committees, etc. We expect you and your team to provide potential candidates during your tenure through this networking. -Develop understanding of ownership, debt structure, owner’s objectives and how it influences budget creation/management. -Be a part of a well-respected Senior Leadership team for management - foster a spirit of teamwork and unity among team members, HPI Leadership, Associate Directors and the broad team that allows for cohesiveness, support, and working effectively together to enable each employee and department to succeed while creating a motivating and satisfying working environment. -Identify maintenance issues through review/analysis of work order system reports by documenting/tracking all maintenance through work order system. -Conduct roof inspections monthly through building maintenance technician and on an annual basis through external consultant. -Associate Directors and Senior Managers are responsible for client and relations to ensure HPI is viewed as a team - be accessible and knowledgeable, able to backup if a PM leaves or is out. Attend regular calls and/or meets as the Peer or Senior. -Provide input on strategy for the Management Division, including new business, maintaining business, staffing and development, portfolio planning, process, etc. by participating in meetings and round tables, raising issues proactively to ensure we are working as a proactive and successful team and focused on the most important initiatives to the company. -Coach, mentor and develop staff. Lead employees to meet the company’s expectations for productivity, quality, continuous improvement, goals. Review employee’s work product. -Inspection of relevant lighting systems (internal/external for office and external for industrial) through vendors, maintenance tech and at monthly inspection; management of necessary repairs. -Assist with new business development. Flexibility to participate in pitches and directly manage new assignments based upon business needs -Onboarding of new properties during staff recruiting and selection, staffing transitions, etc. – this role needs to be able to directly manage a property on an interim basis as needed. -Insurance Management: Understand and enforce all certificates of insurance for buildings, tenants, and vendors; monitor and drive compliance across your entire team. -Conduct property/tours on a regular weekly/monthly basis and document accordingly. Office buildings require physical walk through, and onsite managers should be conducting common area inspections daily. Examples include: -In collaboration with property accountant, Monthly A/P: approve all utility invoices, communicate expected expenditures and proper coding. -Keep the leadership up to date on your properties and your clients, include HPI Partners, as necessary. -Inspection of irrigation systems and landscaping and manage required repairs through vendors, maintenance technicians and at monthly inspection. -Responsible for knowing specifications of vendor services, quality control, and ability to fire or hire services for designated property. -Responsible for continuous improvement and documentation of global processes and quality of output. Provide insight and leadership in areas of expertise (office, industrial, maintenance, process, operations, etc.) -Manage Class A office and industrial property teams in accordance with industry best practices, ownership goals and management agreement. -Support due diligence process during building acquisition and sale including lease review, financial review, contract review, onboarding etc. -Collaborate and lead direct reports (Property Manager, Assistant Property Manager and Building Engineers) and property accounting department.

Requirements

• compliance
• reporting
• on call
• issue resolution
• after hours

What You Bring

-Compliance with accurate development of all building reporting requirements. -Be on call and knowledgeable of all after hours issue resolution protocol.

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Benefits

-100% IN OFFICE**

About Hpi Real Estate Services & Investments

-Founded in the 1990s, this Texas-based real estate firm evolved from a small developer into a full-service powerhouse. -Over three decades they’ve developed and managed millions of square feet across key Texas markets like Austin, Dallas-Fort Worth, Houston and San Antonio. -Building on a strong balance sheet, they raise institutional capital and deploy in strategic niche sectors like self-storage, senior living and student housing. -Their asset management team handles tenant relations, maintenance, capital planning and REIT-level reporting across high-rise offices, industrial parks and corporate campuses. -Highlighted projects include large industrial logistics centers, suburban office campuses, and high-rise urban developments. -They repeatedly revive past holdings—such as repurchasing major office buildings in Southwest Austin—and cement their status as a top property owner. -Their niche focus and flexible co-investment model allow them to partner on targeted, high-return assets with national operators. -Continual growth and repeat transactions reflect their reputation for reliability and expertise in commercial real estate.

Sector Specialisms