Make-Ready

Overview

Prepare apartments for new residents by performing repairs, cleaning, and inspections.

Key Responsibilities

• repair work
• make-ready
• grounds cleaning
• safety compliance
• documentation
• caulking

Tasks

-Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. -Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. -Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager. -Ensures apartment homes have been properly caulked and sealed as needed around windows, sink areas, toilets, bathtubs, and showers. -Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager. -Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist. -Complies with Capstone’s safety and risk-management policies by attending and participating in the community’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. -Inspects all sheetrock for damage, and repairs and/or replaces as needed.

Requirements

• customer service
• respect
• communication
• complaint handling
• efficiency
• urgency

What You Bring

-Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.

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About Capstone Real Estate Services, Inc.

-Steered clear of real estate ownership to eliminate conflicts of interest, focusing solely on property management. -Handles diverse housing types—from conventional and luxury apartments to tax-credit, student, and senior communities. -Guides properties from pre-acquisition due diligence through lease-up, stabilization, and full-service management. -Offerings include repositioning projects, new construction lease-ups, and compliance with affordable housing programs. -Blends regional presence with personalized service to deliver tailored management in each market. -Typical projects span new mid/high-rise developments, rehab and value-add initiatives, and specialized affordable housing.

Sector Specialisms

Security Clearance

-criminal history record check required -drug screening required