Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
Lead on the accurate diagnosis of building issues, applying your strong knowledge ofdamp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
Review and advise on home improvement requests with a focus on safeguarding our housing stock.
Requirements
communication
repairs
collaboration
driving licence
construction
damp
Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
A proven track record in managing and resolving complex property repairs and maintenance issues.
Experience working collaboratively with both technical and non-technical teams.
Full driving licence and access to own vehicle for business use required for this role
A deep understanding of housing construction, maintenance diagnostics, and theNHF Schedule of Rates.
Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
Benefits
Hybrid Working - Dependent on job role and department
Life assurance cover 3 x your salary
The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
An additional ‘Beliefs day’ once a year to have an extra a day off
Access to extensive learning and training opportunities with Wisebox platform
Supported family friendly approach with extended parental leave
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
Enhanced pension with matched contributions of up to 9%
2 volunteering days per year for things like helping out in local communities
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
Cycle2work scheme
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Option to buy or sell up to 5 days annual leave per year
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
we do not currently offer visa sponsorship.
Security clearance
basic dbs check required after offer, repeated every three years.