Sales Associate

Overview

Guide homebuyers, manage sales docs, meet targets and ensure excellent customer experience.

Key Responsibilities

• customer experience
• database management
• sales documentation
• asset presentation
• customer relations
• sales targets

Tasks

-Create a best-in-class customer experience by demonstrating competence, fostering connection, and ensuring consistency in processes. -Maintain a robust prospecting and customer database to support sales targets. -Deliver transparent communication and positively collaborate with all teams to create a cohesive experience for the customer. -Develop and maintain strong knowledge of the housing industry, market trends, and competitive offerings to support customers as a subject matter expert. -Maintain accountability for the professional presentation of customer-facing assets, including the sales center, show homes, and inventory. -Facilitate the purchase and subsequent building of homes by completing all required sales documentation and system entries with strong attention to detail and adherence to processes. -Create authentic relationships to understand and meet customer needs, aligning the Brookfield value proposition accordingly. -Serve as a resource for customers, helping solve problems, educate, and add value throughout the purchase process. -Achieve the required sales targets and objectives for each asset/project.

Requirements

• salesforce
• hubspot
• crm
• erp
• 2+ yrs
• customer service

What You Bring

-Ability to deliver on performance metrics and key milestones. -Experience with contract documentation. -Previous customer service experience with a proven successful track record. -Experience with Salesforce, Hubspot, and NewStar is a plus, but not required. -Enthusiasm for technology and openness to learning and new experiences. -Accurate and efficient data entry skills. -2+ years' experience in sales or related fields. -Experience managing multiple deliverables simultaneously; detail-oriented and highly organized. -This role requires the ability to work consistently during evenings and weekends as per sales center hours.* -Experience with CRM and ERP platforms.

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Benefits

-Paid Volunteer Hours -Family planning assistance including IVF, surrogacy and adoptions options -Paid parental leave -Competitive compensation -Wellness and mental health resources -Excellent extended medical, dental and vision benefits beginning day 1 -RRSP program, contributions begins day 1 -Pet insurance offering

About Brookfield Residential

-A company founded with the mission to create thriving communities, it has grown to become a leader in residential development. -It designs, builds, and sells homes across North America, specializing in master-planned communities. -The company's financial strength allows it to manage a diverse portfolio, from single-family homes to multi-family developments. -Over the years, it has built a strong reputation for its innovative approach to community planning and design. -Typical projects include mixed-use developments, townhomes, condominiums, and single-family residences. -It is recognized for its focus on sustainable living, crafting homes with both functionality and style. -The company operates across several key markets, including the U.S. and Canada, contributing to urban and suburban growth. -An exciting feature of its approach is its ability to integrate public spaces and amenities within communities. -Its projects often include parks, trails, and recreational spaces, creating vibrant neighborhoods that encourage social engagement.

Sector Specialisms