Lead Services Specialist

Description

• Accurately document as commissioned documents for record keeping
• Provide leadership and technical direction to skilled labor performing work on customer sites
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide site leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines
• Primary GE representative, lead site on assigned customer or project.
• Commissioning of the Medium Voltage and Low Voltage variable speed drives with Medium Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc,.
• Provide single point of contact to the customer, customer team, and all other GE stakeholders
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Assist customer with improving reliability and reducing cost of ownership
• Assist customer with spare parts ordering & issues resolution
• Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
• Apply Six Sigma analytical tools to assist the customer with proactive reliability and management. Perform Root Cause Analysis (RCA)

Requirements

• Experience in using Six Sigma tools for continuous improvement
• 7 – 20 years of relevant experience
• Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
• Work experience on MV/LV drives
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Effectively communicate across all organizational levels, departments, and functions
• Proactive self-starter and change agent & ability to work under stress environment
• Demonstrated technical aptitude and business acumen.
• Strong attention to detail
• Knowledge in Power Electronics, High Voltage Equipment & PLC
• Cross functional, ability to work on matrix environment, and international team experience
• Ability to design, sell and implement process improvements
• Masters/ Bachelors/Diploma Degree from accredited college / university in Electrical Engineering or allied Engineering.
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• International experience
• Ability to work independently. Strong problem-solving skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance