Order Management Coordinator

Overview

Manage and coordinate customer orders, ensuring accuracy, timely delivery, and service.

Key Responsibilities

• order management
• order processing
• record keeping
• customer support
• team liaison
• issue resolution

Tasks

This is a full-time, on-site role based in Mint Hill, NC, for an Order Management Coordinator. The role involves managing, processing, and coordinating customer orders to ensure accuracy and timely delivery. Daily responsibilities include maintaining detailed order records, addressing customer inquiries, liaising with team members to ensure efficient operations, and resolving any order discrepancies. The position requires clear communication and a customer-first mindset to support the efficient functioning of the organization.

Requirements

• inventory management
• order management
• analytical skills
• software tools
• customer service
• high school

What You Bring

-Experience in inventory management or logistics is a plus. -Excellent Communication and Customer Service skills to provide professional and timely assistance to customers and team members. -Proficiency in Order Management and Order Processing to efficiently handle customer requests and ensure accurate order workflows. -Strong Analytical Skills to solve problems, manage data, and ensure accuracy in all processes. -Proficiency in using relevant software tools and systems. -Ability to work collaboratively in a team-oriented environment. -High school diploma or equivalent; additional education or certifications in business administration or a related field is preferred.

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About Blue Dot Readi-Mix

-Founded in 2004 in North Carolina, Blue Dot began with a small fleet serving local construction projects. -Operates an in-house QC lab for custom concrete mixes, ensuring quality and strength reporting. -Projects range from residential foundations to commercial developments across North and South Carolina.

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