Dispatcher

Description

• Maintain effective communication with drivers, providing them with necessary instructions, updates, and support throughout their routes.
• Schedule and dispatch drivers for deliveries and pickups in a timely and efficient manner.
• Collaborate with the transportation team to identify areas for improvement and implement solutions.
• Monitor and track the progress of deliveries, resolving any issues or delays that may occur.
• Ensure compliance with transportation regulations, company policies, and safety standards.
• Handle customer inquiries, complaints, and requests professionally and promptly.
• Maintain accurate records of dispatch activities, including driver logs, fuel consumption, and vehicle maintenance schedules.
• Assist in the coordination of vehicle maintenance and repairs as needed.
• Stay up to date with industry trends, regulations, and technological advancements related to dispatching operations.
• Collect and document relevant information, such as delivery confirmations, customer feedback, and driver performance data.
• Optimize routes to maximize efficiency and minimize fuel consumption and travel time.
• Coordinate with customers, drivers, and internal departments to ensure accurate and on-time deliveries.

Requirements

• Excellent communication and interpersonal skills, with the ability to build positive relationships with drivers, customers, and colleagues.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• High school diploma or equivalent; additional education or training in logistics or transportation management is a plus.
• Proficiency in using dispatching software and transportation management systems.
• Proven experience as a Dispatcher or in a similar logistics role.

Benefits

• Employee discount program on lumber and building supplies
• Professional development opportunities and training programs
• Opportunity for growth and advancement within the company
• Safe and supportive work environment
• Company-sponsored events and team-building activities
• Competitive salary based on experience and qualifications
• Comprehensive health, dental, and vision insurance plans
• Paid time off and vacation policy
• Retirement savings plan with company matching

Training + Development

Interview process

Visa Sponsorship

Security clearance