Service Support Administrator

Overview

Admin support for service & heat team, managing maintenance, tickets, coordination.

Key Responsibilities

• stock takes
• maintenance scheduling
• equipment hire
• calibration records
• purchase orders
• service tickets

Tasks

-Assisting the service support coordinator with engineers van stock takes -Assisting store coordinator with incoming and outgoing goods -Supporting and ensuring planned maintenance tasks are kept up to date -Supporting with organising accommodation for Field Service Engineers -Arranging any hire equipment needed for Field Service Engineers to carry out task -Assisting with planning on site works and co-ordination of Field Service Engineers -Managing calibration records and arrange equipment testing -Liaising with sub-contractors as requested and filing job reports in a timely manner -Assisting store coordinator with any part orders and returns, keeping all records up to date -Generating purchase orders for equipment/sub-contractors as requested, track parts deliveries with suppliers -Responsibility for managing the supply of lubricating oil and removal of used oil and coolant from the Flexible Generation sites -Providing holiday cover for Telford store coordinator when required -Assisting the support desk with incoming telephone calls and email -Creating service tickets and allocate to engineers as required

Requirements

• operational support
• maintenance planning
• customer service
• microsoft office
• excel
• uk eligible

What You Bring

-Wellbeing tools and resources -Yes, I would like to opt-in to future communication from AMP. -Experience in delivering support in a fast moving and demanding operational environment -The ability to plan and organise maintenance schedules and assign duties. -Excellent communicator and commitment to customer service and satisfaction -Experience in delivering operational support in a fast moving and demanding operational environment. -Are you eligible to work in the UK?* -The ability to balance time between daily and strategic goals whilst managing the teams time to ensure daily tasks are accomplished. -Excellent Microsoft Office skills including Excel, Teams and outlook etc.

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Benefits

-Life insurance -Hours of work: 40 hours per week. Monday – Friday, 08:00-17:00 with one-hour unpaid lunch -Shopping and lifestyle discounts -Healthcare cash plan -Discounted gym membership. -26 days annual leave entitlement plus 8 days for public holidays -Employer pension contribution -Competitive salary to be discussed at interview. -Access to advice, counselling, and support -Access to GP services -What are your salary expectations?* Please Select£24-29k£30-34k£35-39k£40-49k£50-59k£60-69k£70-79k£80k+

About amp clean energy

Nope

Sector Specialisms

Security Clearance

-may require a dbs check as part of the safer recruitment process.