Service Engineer

Overview

Field Service Engineer handling client calls, repairs, and material management.

Key Responsibilities

• material pickup
• transaction log
• fault diagnosis
• tool kit
• material return
• client quote

Tasks

 Go to repairing stock canter to pick up the material.  Make an entry into “Material Transaction Book” by self.  And before repair or replace, prove them the real fault of their switches so that they can have a clear idea.  Always give service visiting cards on site for future communication and also inform them about this.  Make humble relation with customer and their family.  Also keep small vacuum machine in case of mocha service.  Keep ready all the models required, tester, DMM, screwdriver, PP, Clamp meter, warranty certificate, Service Visiting Cards, HL in your tool bag.  When you complete your visits, again go to repair stock canter to return the material and make an entry into their book by self.Jways be a gentle man.  Don’t forget quotation paper of client in case of installation.  When you complete your visits, again go to repair stock canter to return the material and make an entry into their book by self.

Requirements

• 0-2 yrs
• warranty

What You Bring

Experience (in years): 0 to 2 Yrs.  As and when you reach the site, ask for warranty certificate/invoice in case of complain.

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Benefits

 Call to Surat service canter while leaving site for verification.  If customer ask for service charge receipt, inform to Surat service canter they will provide you soft copy of it.

About Whitelion

-Engineered AI-enhanced smart switches and sensors—launching sleek ‘Posh’, ‘Quartz’ and ‘Mocha’ series. -Opened The Stanza, Bengaluru’s first experience center, to showcase smart living to the public. -Designs blend modern aesthetics with Alexa/Google integration and water-resistant durability. -Pioneer AI-driven energy optimization—switches learn usage patterns and suggest efficiency tweaks.

Sector Specialisms