Inside Sales Agent

Overview

Entry-level inside sales role managing customer accounts, orders, and upselling.

Key Responsibilities

• team collaboration
• process improvement
• order entry
• report preparation
• customer follow-up
• sales enablement

Tasks

-Collaborate in group activities and collaborate with a team. -Assist with the identification of potential process improvements. -Perform various office administration duties such as keying in orders, preparation of reports, and follow up to ensure customer satisfaction with order development. -Process orders timely, accurately, and thoroughly while enhancing sales opportunities with customers.

Requirements

• microsoft office
• bachelor's
• troubleshooting
• 0-2 yrs
• upselling
• communication

What You Bring

-Applies conceptual knowledge of the theories, practices, and procedures within a discipline. -High level of integrity and discretion in handling sensitive and confidential data. -Exhibit comfort in up-selling and providing options in products to increase sales. -0-2 years relevant experience OR equivalent combination of education and experience. -Advanced troubleshooting skills and ability to handle and address escalations. -Proficient in using Microsoft Office Suite products. -Creative and innovative in the sales approach to drive revenue and growth of accounts when calling upon customers. -Bachelors degree in a related field preferred. -Excellent communication, problem-solving, and organizational skills. -Able to multitask, prioritize, and manage time effectively.

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About Dal-Tile Llc

-Produces stylish and durable tile options for residential and commercial markets. -Showcases the latest trends in design, texture, and color through award-winning collections. -Operates multiple manufacturing plants and distribution centers across the United States. -Known for innovative and sustainable tile solutions that enhance spaces and last over time. -Caters to a wide range of project sizes, from home renovations to large-scale commercial builds. -Continuously pushes boundaries in design and technology with eco-friendly production methods.

Sector Specialisms