Sr. Portfolio Administration Coordinator

Cushman & Wakefield

The Role

Overview

Oversee lease administration, data accuracy, invoicing, reconciliations, and stakeholder communication.

Key Responsibilities

  • rent processing
  • lease audits
  • document management
  • financial reporting
  • data management
  • client communication

Tasks

-Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements -Train new associates -Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct -Request and process certificates of insurance as required by the lease document -Partner with the manager and transition team to get new accounts established quickly and smoothly -Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions -Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner -Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms -Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations -Provide guidance and direction to other Portfolio Administration Coordinators on various tasks and projects -Establish task priorities and create schedules for portfolio objectives -Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies -Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail -Stay up to date on the latest industry standards and trends -Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required -Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries -Assist manager or oversee the creation and continuous updates to process playbooks -Assist or oversee special projects as requested by the client or leadership

Requirements

  • ms office
  • bachelor’s
  • technical proficiency
  • analytical
  • detail oriented
  • research

What You Bring

-Organization Skills -Ability to understand, interpret, and abstract complex real estate lease terminology -Sense of Urgency -Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal -Interpersonal Skills -Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords -Detail Oriented -Technical Proficiency -High School diploma or GED required -Analytical Skills -Customer Service Skills -Communication Proficiency (oral and written) -Working knowledge of financial terms -Able to manage multiple projects/priorities in a fast-paced environment -Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) -Research Skills

The Company

About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms

Industrial

Logistics

Public Sector

Rail

Healthcare

Hospitality

Office

Investor

Multifamily

Retail

Sustainability & Wellness

Technology