Technical Engineer Chatbot

Overview

Lead development and operation of enterprise LLM-based chatbot platform

Key Responsibilities

• automation integration
• chatbot architecture
• chatbot development
• knowledge base
• feature delivery
• operations monitoring

Tasks

-AI and Automation Integration: Implement intelligent automations and backend workflows using Azure AI Foundry and related tools. -Collaboration: Work closely with cross-functional teams such as IT, product, and data science to design scalable, secure, and efficient chatbot architectures. -Lead Chatbot Development: Design, develop, and deploy advanced chatbot features using LLMs, Agentic AI, and other AI frameworks. -Knowledge Management: Build and maintain dynamic knowledge bases, intents, and AI-driven decision flows. -Feature Delivery: Own the full lifecycle of chatbot feature development—from ideation to deployment—ensuring high-quality user experiences and measurable impact. -Continuous Improvement: Analyze usage patterns and feedback to enhance chatbot performance and identify new opportunities for automation. -Operational Ownership: Manage day-to-day chatbot operations, including performance monitoring, troubleshooting, and optimization for high availability and reliability. -Mentorship: Guide junior developers in AI development best practices, architecture patterns, and operational excellence.

Requirements

• python
• azure ai
• llm
• api
• bachelor’s
• problem solving

What You Bring

-Excellent problem-solving and analytical skills -Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. -Familiarity with API integrations, event-driven architectures, and backend automation -Experience with Moveworks.ai platform is preferred -Operational Skills: -Experience: 4–7 years of experience in chatbot or AI application development, with at least 2 years in a senior or lead role. -Proven experience with LLM-based chatbot frameworks and Agentic AI design -Ability to work independently and handle multiple priorities -Hands-on expertise in Azure AI Foundry, Azure Cognitive Services, or equivalent cloud-based AI platforms -Strong debugging, monitoring, and optimization capabilities -Experience managing chatbot environments in production -Strong proficiency in Python or JavaScript -Strong communication and stakeholder management

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About Akzonobel

-From early paint makers to a global coatings powerhouse, the company has a rich history dating back to 1792. -Projects range from residential walls to yacht hulls, aerospace components, and industrial machinery. -Five core businesses—decorative, automotive & specialty, industrial, marine & yacht, and powder coatings—highlight its diverse reach. -An unusual fact: the company produces expandable microspheres used in adhesives and aerospace composites. -A legacy of bold deals includes the 2008 acquisition of ICI and the establishment of its specialty chemicals arm.

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